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Job Title: Director of Community Integration
Status: Full-Time, Exempt
Reports To: Executive Director
Location: Dayle McIntosh Center, Anaheim Office
Salary: $68,640-83,020 annually

Position Overview: The Director of Community Integration leads CalAIM-funded programs and oversees the development and management of DMC’s Hospital to Home fee-for-service program. This role involves building partnerships with medical providers, supervising staff, and managing multiple initiatives. The Director is responsible for expanding fee-for-service programs while contributing to DMC’s overall strategic goals and collaborative efforts.

Essential Functions and Responsibilities:

Supervises the Lead Housing and Transitions Coordinator, Community Transitions, Housing Services, Billing Administrator, Home Access, and other programs as assigned, including monitoring and evaluating performance, providing ongoing direction, assisting to resolve problems and issues, and arranging for staff training while fostering growth and preserving morale;
Guides the strategic growth of the CalAIM fee-for-service programs by creating scalable processes and identifying potential revenue streams in response to community needs and market demand;
Spearheads plans for the development and launch of the Hospital to Home fee-for-service program, collaborating with key stakeholders, including medical providers, housing services, and Medi-Cal/CalOptima partners;
Manage all aspects of Hospital to Home program implementation, ensuring that consumers transitioning from hospital to home receive the necessary support;
Oversees consumer and program documentation, compiles data, and prepares required reports;
Monitors compliance with relevant grant and budget requirements;
Conducts outreach and in-service presentations to community partners and medical providers, highlighting the CalAIM and future Hospital to Home program and DMC’s other services;
In partnership with the Executive Director, establish and negotiate collaborative agreements with healthcare, housing, and other community-based organizations;
Proactively supports advocacy initiatives to improve access to/quality of care services, such as In-Home Supportive Services (IHSS) and the Home and Community Based Alternatives (HCBA) waiver;
Strengthens and maintains collaboration with Orange County Housing Authority, TRICORD, IHSS, and other critical partnerships for the community integration of consumers;
Identifies, research, screens, and establishes new partnerships for collaboration, referrals, and advocacy purposes, and actively maintain cohesive relationships that grow and evolve as DMC’s needs and services change;
Negotiates collaborative agreements with partner agencies when appropriate;
Offers support to the Executive Director on collaborative functions, such as community events and presentations, networking, and systems advocacy;
Through Collective Leadership and as a member of DMC’s Team of Directors, contributes directly to the agency’s leadership, growth, cross-training, and collaborative efforts in a manner consistent with the team member’s unique strengths and abilities;
Supports the enforcement of organizational policies by helping ensure all team members adhere to established standards;
Engages in team initiatives, including team-building efforts to support a collaborative and cohesive work environment;
Maintains composure under pressure and applies a crisis-preventative mindset to proactively avoid mishaps;
Takes full accountability for judgment lapses and mistakes when they occur;
Adheres to established office hours and be present to support daily operations while demonstrating flexibility as needed;
Be adaptable to changing priorities and take on additional responsibilities as needed.

Minimum Qualifications:

Bachelor’s or higher level degree from an accredited institution is required;
At least five years of leadership experience overseeing two or more programs with direct reports, preferably in human services or serving individuals with disabilities is required;
Familiarity with Medi-Cal, CalOptima services, CalAIM, and the hospital discharge process is required;
Experience in financial management, budgeting, and resource allocation is required;
Proven experience in housing services, including collaboration with shelters, transitional housing, and housing providers is required;
Excellent written, verbal, and active listening skills, as well as strong emotional intelligence in communication are required;
Self-driven initiative with strong prioritization skills and the ability to master tasks is required;
Sales and/or entrepreneurial business development experience, with a track record of nurturing leads into successful partnerships is preferred;
Bilingual in Spanish and/or American Sign Language (ASL) is preferred;
Demonstrated investment in the role and responsibilities, with a “do what it takes” mindset and a strong desire to go beyond the status quo;
Must be able to handle sensitive information with discretion, communicate thoughtfully, and maintain strict adherence to HIPAA confidentiality;
Demonstrated ability and experience in fostering team collaboration, building trust, and leading effectively;
Strong independent decision-making skills, with the ability to balance leadership, management, and adaptability in a fast-paced environment;
Strong time management, organization, and meeting facilitation skills, with a focus on productivity, efficiency, and finding solutions to improve work flows;
Experience in assessment, evaluation, and strong negotiation skills;
Familiarity with risk management and data-driven decision-making to ensure sustainability and profitability;
Proven ability to identify business opportunities, develop strategies, and execute plans that drive growth and innovation;
Strong problem-solving and strategic planning skills with the ability to adapt to changing market conditions;
Take full responsibility for the role’s duties while encouraging independence, empowerment, prevention, protection, fairness, accountability, and teamwork;
Strong reasoning skills paired with the patience to clearly explain the ‘why’ and ‘how’ of protocols, procedures, and/or organizational changes to direct reports;
Big-picture perspective and the ability to understand how actions impact the entire organization and/or other program areas, beyond the immediate situation;
Demonstrated confidence and public speaking ability;
Proficiency with Microsoft Windows, Microsoft Office, Google Suite, and other common computer programs;
Ability to perform job functions in a manner that demonstrates flexibility, consistency, and professionalism;
Demonstrate strong agility in navigating change and addressing issues as they arise;
Demonstrates capacity to cope with mental and emotional stress relevant to the position and the work environment;
Valid California Driver’s License and a reliable vehicle with insurance OR other reliable mode of transportation.

Personal Attributes:

Communicates in a clear, timely, and respectful manner;
Demonstrate a high level of ethics, integrity, and professionalism;
Contributes to positive, supportive workplace interactions;
Demonstrates proactive skills and self-initiative;
Provides consumer-driven services in alignment with Independent Living Philosophy;
Enters service data in a timely and accurate manner;
Follows through on assigned tasks and due dates;
Maintains a collaborative approach and works effectively as part of a team;
Receptive to and willing to implement constructive feedback;
Takes responsibility for communicating issues when they arise (and addressing them when able);
Proactively shares feedback, ideas, and suggestions for organizational growth;
Maintains attendance, punctuality, and other performance standards as outlined in DMC’s Employee Handbook.

Work Environment/Physical Demands:

Work in the office and in the community including in office buildings and in clients’ places of residence (e.g. home, apartment, facility, hospital, etc.) Normal office temperature-controlled conditions with quiet to moderate noise level and little to no exposure to heat, dust, or fumes. Community conditions will vary depending on the location and situation.

While performing the duties of this job, the employee is regularly required to remain in a stationary position working at a desk; operate a computer and other office machinery including printer, copier, and telephone; move about inside the office to access office machinery; exchange information with coworkers and the public; and may need to lift or move up to 10 pounds.

The candidate hired for this position will be required to complete the Mandated Reporter training prior to working with clients and their families and attend orientation/training on APS.

Diversity, Equity, and Inclusion Statement
The Dayle McIntosh Center (DMC) is committed to fostering a diverse, equitable, and inclusive environment that reflects the communities we serve, including older adults, people with disabilities, and other marginalized groups. We value the unique contributions of our team across a wide range of backgrounds, identities, and perspectives, including but not limited to education, opinions, culture, ethnicity, race, sex, gender identity and expression, national origin, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs. We especially encourage applications from Black, Indigenous, and People of Color (BIPOC), recognizing the strength their diverse experiences bring to our work. DMC is an equal opportunity employer and complies with all applicable state and federal non-discrimination laws, providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of their roles.

Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

How to Apply:
If you are interested in this opportunity, please submit your cover letter and résumé to hr@daylemc.org.

Job Title:                 Housing Coordinator
Status: Full-time, (40 hours/week), Non-Exempt
Reports To:            Lead Housing and Transition Coordinator
Location:                Anaheim, DMC Main Office
Salary:                    $20-24 per hour

Position Overview: Provides CalAIM Housing Navigation, Deposit and Tenancy support to Consumers through education, financial support, long-term supportive services and advocacy. Engages in community outreach, conducts relevant consumer training, compiles housing resources and educational materials, and provides one-to-one assistance when appropriate.

ESSENTIAL DUTIES:

Maintains a minimum of 25 active CalAIM Consumers and a maximum of 30, ensuring at least 25 consumers have four service activities per month to meet billable CalAIM requirements.
Educates consumers about the independent living philosophy to promote self-determination, independence, and success in housing searches and maintaining long-term housing stability;
Educates consumers on housing applications, leases, rental agreements, effective landlord communication to support housing navigation, and other topics based on the individual’s case. Provide additional support as needed for reasonable accommodations;
Through available resources, assists consumers in securing financial assistance, including housing deposits, moving costs, housing reasonable accommodations, and other necessary supports as documented in the Individualized Housing Plans;
Ensure services properly documented in a timely matter, in line with DMC’s internal and funder external deadlines;
Conducts ongoing outreach to inform the community of housing services available through DMC, with the purpose of targeting CalAIM appropriate referrals;
Develops, modifies, and facilitates individual and group housing workshops for consumers, covering topics such as housing options, budgeting for housing, becoming document-ready, and other topics;
Maintains and shares an up-to-date list of housing options that may include ADA-friendly apartments, affordable housing, market-rate apartments, group homes, senior housing, shared housing opportunities, transitional housing, and other community-based living arrangements;
Distributes a housing packet explaining tenant rights and responsibilities;
Prepares and distributes a housing packet explaining tenant rights and responsibilities;
Develop creative ideas to provide consumers more housing options;
Create and maintain connections with community and housing organizations to enhance services for consumers;
Participates in housing coalitions or similar advisory groups, advocating and collaborating to expand housing opportunities for veterans, individuals with disabilities and older adults.
If appropriate, offers peer advice and support to consumers;
Adhere to established office hours and be present to support daily operations while demonstrating flexibility as needed;
Be adaptable to changing priorities and take on additional responsibilities as needed.
Performs other duties as assigned by supervisor.

MINIMUM QUALIFICATIONS:

Bachelor’s degree from an accredited college or university;
At least one-year experience working with people, who are disabled or in a field related to housing;
Or an equivalent combination of education and experience;
Demonstrated knowledge of various housing options and related legislation;
CalAIM experience preferred but not required;
Experience assisting people through stressful life circumstances by providing stability and coping mechanisms;
Evidence of computer literacy;
Working knowledge of the Independent Living philosophy and methodology;
Ability to communicate clearly both verbally and in writing;
Capacity to work independently;
Ability to perform job functions in a manner that exhibits flexibility, consistency, and professionalism;
Demonstrated capacity to work under pressure and cope with mental and emotional stress relevant to the position and the work environment;
Ability to establish and maintain trustful, effective working relationships with a variety of people from diverse backgrounds;
Valid California Driver’s License or state identification card; car insurance, (if applicable); and reliable mode of transportation;
Bilingual and/or ability to communicate in ASL is preferred.

PERSONAL ATTRIBUTES:

Communicates in a clear, timely, and respectful manner;
Demonstrate a high level of ethics, integrity, and professionalism;
Contributes to positive, supportive workplace interactions;
Demonstrates proactive skills and self-initiative;
Provides consumer-driven services in alignment with Independent Living Philosophy;
Enters service data in a timely and accurate manner;
Follows through on assigned tasks and due dates;
Maintains a collaborative approach and works effectively as part of a team;
Receptive to and willing to implement constructive feedback;
Takes responsibility for communicating issues when they arise (and addressing them when able);
Proactively shares feedback, ideas, and suggestions for organizational growth;
Maintains attendance, punctuality, and other performance standards as outlined in DMC’s Employee Handbook.

WORK ENVIRONMENT/PHYSICAL DEMANDS:

Normal office temperature-controlled conditions with quiet to moderate noise level and little to no exposure to heat, dust, or fumes. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand, walk, climb, balance, stoop, kneel, crouch, or crawl, and may lift and/or move up to 10 pounds.

Diversity, Equity, and Inclusion Statement
The Dayle McIntosh Center (DMC) is committed to creating a diverse, equitable, and inclusive environment which reflects the communities we serve, including older adults, people with disabilities, and people from other marginalized groups. We value the unique contributions of our team across a wide range of backgrounds, identities, and perspectives. We especially encourage applications from those who are Black, Indigenous, and People of Color (BIPOC), recognizing the strength their diverse perspectives bring to our work. DMC is an equal opportunity employer and complies with state and federal non-discrimination laws, providing reasonable accommodation for individuals with disabilities.

How to Apply:
If you are interested in this opportunity, please submit your cover letter and résumé to hr@daylemc.org.

Job Title: Receptionist/I&R Coordinator
Status: Part-Time, Non-Exempt
Reports To: Lead Youth and Information Coordinator
Location: Dayle McIntosh Center, Anaheim Office
Salary: $20-24 per hour

The Receptionist/Information and Referral Coordinator position at the Dayle McIntosh Center for the Disabled (DMC) is a part-time, on-site role located in Anaheim, CA. This role serves as the organization’s second receptionist, performing routine clerical tasks, expanding and updating the information and referral database, and providing referrals to contacts via phone, email, and regular mail.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Meets and greets consumers, community partners, volunteers, and walk-ins visiting the center;
Answers incoming calls and routes them to appropriate staff members;
Compiles and maintains a broad range of referral data of relevance and interest to people with disabilities, older adults, and Veterans;
Responds to inquiries for information and referral assistance;
Completes and tracks referrals for various programs and services;
Provides clerical support for staff members including copying, faxing, mail dissemination, etc.;
Assists with scheduling interview rooms, Zoom, and requesting interpreter services as needed;
Assists with training volunteers on front desk responsibilities including the process for greeting visitors, and answering and routing calls to the appropriate staff members;
Serves as a member of the Safety Committee;
Adhere to established office hours and be present to support daily operations while demonstrating flexibility as needed;
Be adaptable to changing priorities and take on additional responsibilities as needed.

PERSONAL ATTRIBUTES:

Communicates in a clear, timely, and respectful manner;
Demonstrate a high level of ethics, integrity, and professionalism;
Contributes to positive, supportive workplace interactions;
Provides consumer-driven services in alignment with Independent Living Philosophy;
Enters service data in a timely and accurate manner;
Follows through on assigned tasks and due dates;
Maintains a collaborative approach and works effectively as part of a team;
Receptive to and willing to implement constructive feedback;
Takes responsibility for communicating issues when they arise (and addressing them when able);
Proactively shares feedback, ideas, and suggestions for organizational growth;
Maintains attendance, punctuality, and other performance standards as outlined in DMC’s Employee Handbook.

MINIMUM QUALIFICATIONS REQUIREMENTS:

Associates degree from a community college or certificate from a business school;
Three years’ experience working as an office assistant or related position; or an equivalent combination of education and experience;
Bilingual in English and Spanish required;
Ability to use American Sign Language preferred;
Experience working with people with disabilities, older adults, or other marginalized communities;
Demonstrate strong clerical skills, including accurate data entry, timely handling of correspondence, and reliable support of routine administrative tasks with attention to detail;
Familiarity with operation of standard office equipment;
Strong time management, organization skills, and ability to multi-task at high volumes;
Evidence of strong customer service skills;
Excellent written, verbal, and active listening skills;
Working knowledge of the Independent Living philosophy and methodology;
Ability to perform job functions in a manner that demonstrates flexibility, consistency and professionalism;
Ability to stay calm and courteous in stressful or busy situations;
Must be able to handle sensitive information with discretion, communicate thoughtfully, and maintain strict adherence to HIPAA confidentiality;
Proficiency with Microsoft Windows, Microsoft Office, Google Suite, and other common computer programs;
Demonstrates capacity to cope with mental and emotional stress relevant to the position and the work environment;
Valid California Driver’s License and a reliable vehicle with insurance OR other reliable mode of transportation.

WORK ENVIRONMENT / PHYSICAL DEMANDS:

Normal office temperature-controlled conditions with quiet to moderate noise level and little to no exposure to heat, dust, or fumes. While performing the duties of this job, the employee is regularly required to remain in a stationary position working at a desk; operate a computer and other office machinery including printer, copier, and telephone; move about inside the office to access office machinery; exchange information with coworkers and the public; and may need to lift or move up to 10 pounds.

DIVERSITY, EQUITY, AND INCLUSION STATEMENT
The Dayle McIntosh Center (DMC) is committed to fostering a diverse, equitable, and inclusive environment that reflects the communities we serve, including older adults, people with disabilities, and other marginalized groups. We value the unique contributions of our team across a wide range of backgrounds, identities, and perspectives, including but not limited to education, opinions, culture, ethnicity, race, sex, gender identity and expression, national origin, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs. We especially encourage applications from Black, Indigenous, and People of Color (BIPOC), recognizing the strength their diverse experiences bring to our work. DMC is an equal opportunity employer and complies with all applicable state and federal non-discrimination laws, providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of their roles.

DISCLAIMER:

How to Apply:
If you are interested in this opportunity, please submit your cover letter and résumé to hr@daylemc.org.

Job Title: Veteran Independence Program Advisor
Status: 30 Hours, Full-Time, Non-Exempt
Reports To: Director of Community Support Services
Location: Los Angeles County
Pay Rate: $20-$24 per hour

Position Overview: Through the Veteran Directed Care (VDC) Program, the Veterans Independence Program (VIP) advisor works in collaboration with the local Veteran Administration (VA) and the Hub agency (CPWD) to provide support services to Los Angeles County Veterans, ensuring they obtain access to services and supports to live independently in the community, and improve their quality of life.

Essential Functions and Responsibilities:

Maintain a maximum active caseload of 45 consumers through the Veteran Directed Care Program;
Use the activities of daily living assessment to determine each Veterans’ functional needs;
Facilitate the development, implementation, and documentation of Veteran directed support and spending plans, monitoring services and problem solving for Veterans at the direction of the Veteran or their representative;
Assists Veterans with managing a budget, deciding what services best meet their needs, and purchasing items or services in order to live independently in the community;
Assist Veterans with hiring, training, supervising, and terminating of employees, including completing employer/employee paperwork as needed;
Ensures that the Veteran and/or their representative are the ones directing the services;
Help the Veteran and/or their representative evaluate the effectiveness of their plan and established services;
Required by the Veteran’s Affairs (VA) to visit Veterans in person a minimum of quarterly and have intake meetings in person for new veterans;
Keep the local VA Medical Center in collaboration with the Hub (CPWD) informed about the Veteran’s status;
Collaborate with military and civilian community resources;
Maintain timely, complete, and accurate database documentation;
Maintain strict confidentiality and work within the confines of HIPAA regulations;
Travel up to 60% of the time for direct services, meetings, and trainings as needed;
Work with the Fiscal Management Service, helping the Veteran review, approve, and submit timesheets;
Work in conjunction with the Fiscal Management Service to monitor billing to ensure expenditures are within budget and that employees are receiving their pay and benefits;
Work in conjunction with the Director of Community Support Services and Billing Administrator to ensure all assessment fees and monthly admin fees are collected;
Adhere to established office hours and be present to support daily operations while demonstrating flexibility as needed;
Be adaptable to changing priorities and take on additional responsibilities as needed.

Minimum Qualifications:

A Bachelor’s degree from an accredited college or university;
At least two years’ experience working with individuals with disabilities, older adults, and/or Veterans; or
An equivalent combination of education and experience;
Able to work independently, making solid decisions and exercising sound judgment with consumer/Veterans and community contacts;
Have a working knowledge of the Americans with Disabilities Act, the Rehabilitation Act, and the Fair Housing Act;
Must be very organized and able to juggle multiple priorities and deadlines;
Experience in managing and maintaining budgets;
Working knowledge of the Independent Living philosophy and methodology;
Experience with taking initiative to ensure successful program results;
Proficiency with MS Windows, MS Office, Google Suite, and other common computer programs;
Evidence of reliable mode of transportation, with valid California Driver’s License/state identification card and car insurance (if applicable);
Bilingual English/Spanish is preferred.

Personal Attributes:

Communicates in a clear, timely, and respectful manner;
Demonstrate a high level of ethics, integrity, and professionalism;
Contributes to positive, supportive workplace interactions;
Demonstrates proactive skills and self-initiative;
Provides consumer-driven services in alignment with Independent Living Philosophy;
Enters service data in a timely and accurate manner;
Follows through on assigned tasks and due dates;
Maintains a collaborative approach and works effectively as part of a team;
Receptive to and willing to implement constructive feedback;
Takes responsibility for communicating issues when they arise (and addressing them when able);
Proactively shares feedback, ideas, and suggestions for organizational growth;
Maintains attendance, punctuality, and other performance standards as outlined in DMC’s Employee Handbook.

Work Environment/Physical Demands:

Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

How to Apply:
If you are interested in this opportunity, please submit your cover letter and résumé to hr@daylemc.org.

Job Title:      Veteran Independence Program Advisor
Status: 30 Hours, Full-Time, Non-Exempt
Reports To: Director of Care Services
Location:      Riverside County
Pay Rate:      $20-$24 per hour

Position Overview: Through the Veteran Directed Care (VDC) Program, the VIP advisor works in collaboration with the local Veteran Administration (VA) and the Hub agency (CPWD) to provide support services to Riverside County Veterans, ensuring they obtain access to services and supports to live independently in the community, and improve their quality of life.

Essential Functions and Responsibilities:

Maintain a minimum of 25 active caseload of consumers through the Veteran Directed Care Program;
Use the activities of daily living assessment to determine each Veterans’ functional needs;
Facilitate the development, implementation, and documentation of Veteran directed support and spending plans, monitoring services and problem solving for Veterans at the direction of the Veteran or their representative;
Assists Veterans with managing a budget, deciding what services best meet their needs, and purchasing items or services in order to live independently in the community;
Assist Veterans with hiring, training, supervising, and terminating of employees, including completing employer/employee paperwork as needed;
Ensures that the Veteran and/or their representative are the ones directing the services;
Help the Veteran and/or their representative evaluate the effectiveness of their plan and established services;
Required by the Veteran’s Affairs (VA) to visit Veterans in person a minimum of quarterly and have intake meetings in person for new veterans;
Keep the local VA Medical Center in collaboration with the Hub (CPWD) informed about the Veteran’s status;
Collaborate with military and civilian community resources;
Maintain timely, complete, and accurate database documentation;
Maintain strict confidentiality and work within the confines of HIPAA regulations;
Travel up to 60% of the time for direct services, meetings, and trainings as needed;
Work with the Fiscal Management Service, helping the Veteran review, approve, and submit timesheets;
Work in conjunction with the Fiscal Management Service to monitor billing to ensure expenditures are within budget and that employees are receiving their pay and benefits;
Work in conjunction with the Director of Care Services and Billing Administrator to ensure all assessment fees and monthly admin fees are collected;
Adhere to established office hours and be present to support daily operations while demonstrating flexibility as needed;
Be adaptable to changing priorities and take on additional responsibilities as needed.

Minimum Qualifications:

A Bachelor’s degree from an accredited college or university;
At least two years’ experience working with individuals with disabilities, older adults, and/or Veterans; or
An equivalent combination of education and experience;
Able to work independently, making solid decisions and exercising sound judgment with consumer/Veterans and community contacts;
Have a working knowledge of the Americans with Disabilities Act, the Rehabilitation Act, and the Fair Housing Act;
Must be very organized and able to juggle multiple priorities and deadlines;
Experience in managing and maintaining budgets;
Working knowledge of the Independent Living philosophy and methodology;
Experience with taking initiative to ensure successful program results;
Proficiency with MS Windows, MS Office, Google Suite, and other common computer programs;
Evidence of reliable mode of transportation, with valid California Driver’s License/state identification card and car insurance (if applicable);
Bilingual English/Spanish is preferred.

Personal Attributes:

Communicates in a clear, timely, and respectful manner;
Demonstrate a high level of ethics, integrity, and professionalism;
Contributes to positive, supportive workplace interactions;
Demonstrates proactive skills and self-initiative;
Provides consumer-driven services in alignment with Independent Living Philosophy;
Enters service data in a timely and accurate manner;
Follows through on assigned tasks and due dates;
Maintains a collaborative approach and works effectively as part of a team;
Receptive to and willing to implement constructive feedback;
Takes responsibility for communicating issues when they arise (and addressing them when able);
Proactively shares feedback, ideas, and suggestions for organizational growth;
Maintains attendance, punctuality, and other performance standards as outlined in DMC’s Employee Handbook.

Work Environment/Physical Demands:

Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

If you are interested in this opportunity, please submit your cover letter and résumé to hr@daylemc.org.

Job Title: Youth Community Liaison
Status: Full-Time, Non-Exempt
Reports To: Lead Youth And Information Coordinator
Location: Dayle McIntosh Center, Anaheim Office
Salary: $20-24 per hour

Position Overview: The Youth Community Liaison is responsible for direct support of the DMC Youth Connect Program, providing pre-employment transition services (Pre ETS) in partnership with Department of Rehabilitation (DOR), and forging valuable partnerships within the community. The efforts of this role should directly contribute to empowering and equipping youth with essential life skills, volunteer opportunities, and pathways to meaningful employment.

Essential Functions and Responsibilities:

Maintain a minimum active caseload of 25 Pre ETS consumers authorized through DOR;
Works with individuals with disabilities, including youth with disabilities and their families;
Engages, works with, and communicates with students;
Documents service outcomes and write clear concise progress reports;
Establish strong relationships with DOR counselors, local schools, parents, and community partners to identify and create a range of volunteer, internship, and job opportunities tailored to the needs and interests of program participants;
Actively participate in community events, workshops, and meetings to promote the program’s goals and establish a robust network of support;
Coordinate logistics, schedule sessions, and ensure all necessary materials and resources are readily available;
Conduct regular follow-up with youth participants to assess their progress, address any challenges they may face, and provide ongoing support and guidance;
Meet DOR requirements for Pre ETS services including ensuring authorizations are valid, documenting services provided, and completing required reports;
Foster a safe and supportive space for youth to express their concerns, share successes, and seek guidance on personal and professional development;
Provides weekly in-person services to consumers from the designated DMC South County location at Disability Works California in Laguna Hills, fostering increased collaboration between both agencies;
Actively participates in the weekly Saturday in-person youth groups in Anaheim, facilitating workshops, and supporting various events;
Participate as requested in advisory bodies as an advocate for the implementation and expansion of youth transition and pre-employment transition services;
If appropriate, offers peer advice and support to consumers;
Adhere to established office hours and be present to support daily operations while demonstrating flexibility as needed;
Be adaptable to changing priorities and take on additional responsibilities as needed.

Minimum Qualifications:

Associates degree from a community college or certificate from a business/trade school;
Minimum of three (3) years’ experience working with youth with disabilities, youth development, or in a closely related human services or education field; or an equivalent combination of education and experience;
Experience with Pre-Employment Transition Services (Pre-ETS) strongly preferred;
Bilingual in English and Spanish required;
Ability to use American Sign Language preferred;
Exceptional verbal and written communication skills, with a proven ability to engage, motivate, and build rapport with youth, families, educators, and community partners;
Demonstrated success in community outreach, networking, and volunteer recruitment, with the ability to establish and maintain partnerships that support program goals;
Strong organizational and multitasking abilities, capable of managing multiple cases, coordinating logistics, and meeting deadlines efficiently;
Working knowledge of the Independent Living philosophy and methodology;
Ability to perform job functions in a manner that demonstrates flexibility, consistency and professionalism;
Must be able to handle sensitive information with discretion, communicate thoughtfully, and maintain strict adherence to HIPAA confidentiality;
Proficiency with Microsoft Windows, Microsoft Office, Google Suite, and other common computer programs;
Demonstrates capacity to cope with mental and emotional stress relevant to the position and the work environment;
Valid California Driver’s License and a reliable vehicle with insurance OR other reliable mode of transportation.

Personal Attributes:

Communicates in a clear, timely, and respectful manner;
Demonstrate a high level of ethics, integrity, and professionalism;
Contributes to positive, supportive workplace interactions;
Provides consumer-driven services in alignment with Independent Living Philosophy;
Enters service data in a timely and accurate manner;
Follows through on assigned tasks and due dates;
Maintains a collaborative approach and works effectively as part of a team;
Receptive to and willing to implement constructive feedback;
Takes responsibility for communicating issues when they arise (and addressing them when able);
Proactively shares feedback, ideas, and suggestions for organizational growth;
Maintains attendance, punctuality, and other performance standards as outlined in DMC’s Employee Handbook.