Job Title: Home Access Specialist
Status: Full-Time, Non-Exempt
Reports To: Manager of IL Services
Location: Main Office
Position Overview: Home Access Specialist supports seniors and people with disabilities in accessing assistive technology, durable medical equipment, and home modifications with the goal of maintaining their independence in community-based living.
Essential Functions and Responsibilities:
- Provide support, coordination and oversight of DMCs Dignity at Home contract in partnership with the Manager of IL Services.
- Conduct trainings, workshops, staff exhibit tables, and general outreach to the community with the goal of raising awareness and use of the Dignity at Home program.
- Maintain partnerships and collaboration with community partners including the Orange County Office on Aging and broader Aging and Disability Resource Connection network.
- Complete consumer intake and eligibility documents and tracking including data entry and reporting to Office on Aging.
- Provide aging- and disability-informed, person-centered options counseling to eligible individuals in need of fall prevention services.
- Provide in-person and virtual home safety assessments using the Home for Life online safety assessment tool.
- Coordinate with licensed contractors to obtain bids where appropriate and provide home modifications, DME, and other fall prevention tools and equipment.
- Record data and outcomes; and evaluate consumer satisfaction.
- Coordinate falls-prevention outreach, education, and awareness activities, including partnerships with local aging services providers, evidence-based educational presentations, one-on-one safety consultations, and the development and distribution of fall prevention and outreach literature.
- Partner with existing programs and service providers, including DMCs assistive technology and DME reuse programs to maximize funding and resources.
- A Bachelor’s degree from an accredited college or university;
- 2-years of experience in disability services, home modification, or related fields.
- Or an equivalent combination of education and experience;
- Evidence of strong communication and interpersonal skills;
- Knowledge of available community resources and public assistance programs and their application processes;
- Evidence of computer literacy;
- Ability to effectively present information in a group setting;
- Working knowledge of the Independent Living philosophy and methodology;
- Valid California Driver’s License or state identification card; car insurance, (if applicable); and reliable mode of transportation.
- Bilingual and/or ability to communicate in ASL is preferred.
- Takes initiative to ensure successful results;
- Works cooperatively with others;
- Communicates effectively orally and in writing;
- Focuses on solutions rather than problems;
- Understands and supports consumer-directed services;
- Respects the opinions of others;
- Represents the agency in a professional manner;
- Upholds the principles of the organization;
- Exhibits a commitment to professional growth.
Work Environment/Physical Demands:
Normal office temperature-controlled conditions with quiet to moderate noise level and little to no exposure to heat, dust, or fumes. While performing the duties of this job, the employee is regularly required to remain in a stationary position working at a desk; operate a computer and other office machinery including printer, copier, and telephone; move about inside the office to access office machinery; exchange information with coworkers and the public; and may need to lift or move up to 10 pounds.
Diversity / Inclusion:
The Dayle McIntosh Center is committed to maintaining a culture of diversity and inclusion and seeks to be representative of the communities we serve, including minorities and individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. DMC welcomes the unique contributions that employees bring in terms of their education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation, and beliefs. DMC does not and will not discriminate on the basis of these or any protected category in any of its activities or operations.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.
How to Apply
Send resume and cover letter to: HR@daylemc.org
Only qualified individuals will be contacted for an interview.