Employment Opportunities : Dayle McIntosh Center

Employment picture of professional man in power chair with speach generating device jobs for people with disabilities

ADRC Transition Liaison
PAS Recruitment Specialist
Senior Housing Coordinator
Systems Change Advocate
Volunteer Recruitment Specialist
VSO Call Center Representative

Job Title: Transition Liaison
Status: Full-Time, Non-Exempt
Reports To: ADRC Program Manager
Location: Dayle McIntosh Center (North County Office)
Pay Rate: $25/hour

Position Overview: The Transition Liaison serves as the lead of DMC’s Community Transition Program, which offers support to individuals transitioning out of nursing homes and other facilities and back into the community. This position provides supervision and support to the Community Transition Coordinators (CTCs) and engages in transition-related outreach, advocacy, and development efforts to improve the efficacy of DMC’s Transition Program, as well as that of state-level transition programs and resources.

This position is a part of the Orange County Aging and Disability Resource Connection (ADRC) service network. The ADRC is a partnership of local agencies that collaborate to improve access to long-term services and supports in Orange County. As a part of this network, this position will interact regularly with other ADRC partners to provide seamless, integrated services and empower independent, community-based living for older adults and persons with disabilities.

Essential Functions and Responsibilities:

Provide direct support for Community Transition Coordinators, including: consulting on transitions-in-progress, identifying resources to address service gaps, and developing opportunities for learning/skill-building in challenge areas.
Create, update, and maintain transition-related forms and documents to enhance service provision.
Create and implement measurable goals for Transition Program outreach, with a specific focus on building relationships with skilled nursing facilities.
Host in-service presentations to educate facility staff and residents on community resources for transition.
Build and maintain relationships with the leadership teams of community transition partners, such as IHSS, Access TLC, and the county ombudsman.
Collaborate with the OC Office on Aging and other ADRC partners to provide seamless, integrated services for individuals needing a variety of long-term services and supports (the “No Wrong Door” approach).
Coordinate the transition from temporary CARES Act funding to a longer-term funding source, such as the California Community Transition (CCT) program or the Department of Rehabilitation’s Transition Grant.
Engage in local and state advocacy efforts to strengthen the services available to support community transitions, including CalAIM, the Master Plan for Aging, and Money Follows the Person.
Track the Transition Program’s outreach and service statistics and submit these in a monthly report to the ADRC Program Manager.
Perform other duties as assigned by supervisor.

Minimum Qualifications:

Bachelor’s degree in a relevant field, from an accredited college or university.
At least three years’ experience working in human services and/or with individuals with disabilities, with at least one year in a management or leadership capacity.
Familiarity with long-term services and supports available to older adults and individuals with disabilities in Orange County, which may be used to support transition (such as IHSS, SSI and other benefits, housing vouchers, paratransit, etc.).
Ability to communicate clearly both verbally and in writing.
Demonstrated knowledge of program development.
Working knowledge of the Independent Living philosophy and methodology.
Evidence of computer literacy.
Capacity to work independently.
Ability to perform job functions in a manner that exhibits flexibility, consistency, and professionalism.
Demonstrated capacity to work under pressure and cope with mental and emotional stress relevant to the position and the work environment.
Evidence of reliable mode of transportation, with valid California Driver’s License/state identification card and car insurance (if applicable).
Bilingual and/or ability to communicate in ASL is preferred.

Personal Attributes:

Takes initiative to ensure successful results.
Works cooperatively with others.
Communicates effectively, orally and in writing.
Focuses on solutions rather than problems.
Understands and supports consumer-directed services.
Respects the opinions of others.
Represents the agency in a professional manner.
Upholds the principles of the organization.
Exhibits a commitment to professional growth.

Work Environment/Physical Demands:

Normal office temperature-controlled conditions with quiet to moderate noise level and little to no exposure to heat, dust, or fumes. While performing the duties of this job, the employee is regularly required to remain in a stationary position working at a desk; operate a computer and other office machinery including printer, copier, and telephone; move about inside the office to access office machinery; exchange information with coworkers and the public; and may need to lift or move up to 10 pounds.

Diversity / Inclusion:

The Dayle McIntosh Center is committed to maintaining a culture of diversity and inclusion and seeks to be representative of the communities we serve, including minorities and individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. DMC welcomes the unique contributions that employees bring in terms of their education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation, and beliefs. DMC does not and will not discriminate on the basis of these or any protected category in any of its activities or operations.

How to Apply
Please send resume and cover letter to:
HR@daylemc.org

* Only qualified individuals will be contacted for an interview.
501 North Brookhurst Street, Suite 102, Anaheim, CA 92801 www.daylemc.org

JOB TITLE:             PAS Recruitment Specialist
STATUS:                  Full-Time, Non-Exempt
REPORTS TO:        Manager of Independent Living (IL) Services
LOCATION:             Orange County IHSS Public Authority
PAY RATE:             $21/hour

POSITION OVERVIEW: As part of DMC’s Personal Assistant Services (PAS) team, the PAS Recruitment Specialist actively recruits personal care attendants in support of the needs of DMC’s consumers. This position also works closely with the IHSS Public Authority to recruit IHSS providers and raise awareness of in-home care services.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Research, develop, and implement innovative strategies for IHSS provider recruitment.
Recruit personal care attendants through use of employment websites and customized job postings based on consumer needs.
Engage in marketing and outreach efforts to increase public awareness of IHSS and other resources for in-home care.
Assist with the development and distribution of PAS and IHSS marketing materials.
Track recruitment and outreach stategies to determine outcomes and effectiveness.
Maintain DMC’s in-house care attendant registry to include those working for private pay and through IHSS, Regional Center, and other public benefit programs.
Conduct screening interviews and compile personal care attendant documents.
Support interested applicants in registering with the Public Authority for the IHSS Registry, Regional Center, and other public benefit programs.
Work in conjunction with the Personal Assistant Services Coordinator and other ADRC staff and partners to support consumers and care providers (the “No Wrong Door” approach).
Coordinate relevant training opportunities for care providers.
Participate in advisory bodies as an advocate for the implementation and expansion of PAS.

Report on-site to the Orange County IHSS Public Authority and receives direct guidance and supervision from the PA Executive Director.
Perform other duties as assigned by supervisor.

MINIMUM QUALIFICATIONS/REQUIREMENTS:

Bachelor’s degree from an accredited college or university;
One year of experience working with people who have disabilities and/or in human services; or
An equivalent combination of education and experience.
Capacity to work independently.
Creativity and initiative to develop new outreach and recruitment strategies and enhance existing strategies.
Strong marketing, interpersonal, and dispute resolution skills.
Ability to conduct interviews and form sound judgments regarding appropriateness of candidates.
Demonstration of computer literacy.
Working knowledge of the Independent Living philosophy and methodology.
Evidence of a reliable mode of transportation, with valid California Driver’s License/state identification card and car insurance (if applicable).
Bilingual and/or ability to communicate in ASL is preferred.

PERSONAL ATTRIBUTES:

Takes initiative to ensure successful results.
Works cooperatively with others.
Communicates effectively orally and in writing.
Focuses on solutions rather than problems.
Understands and supports consumer-directed services.
Respects the opinions of others.
Represents the agency in a professional manner.
Upholds the principles of the organization.
Exhibits a commitment to professional growth.

WORK ENVIRONMENT / PHYSICAL DEMANDS:

DIVERSITY / INCLUSION:

The Dayle McIntosh Center is committed to maintaining a culture of diversity and inclusion and seeks to be representative of the communities we serve, including minorities and individuals with disabilities. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. DMC welcomes the unique contributions that employees bring in terms of their education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation, and beliefs. DMC does not and will not discriminate on the basis of these or any protected category in any of its activities or operations.

How to Apply

Please send resume and cover letter to:
HR@daylemc.org

* Only qualified individuals will be contacted for an interview.
501 North Brookhurst Street, Suite 102, Anaheim, CA 92801 www.daylemc.org

Job Title:                  Senior Housing Coordinator
Status:                       Full-Time, Non-Exempt
Reports To:             Manager of Independent Living (IL) Services
Location:                  Orange County Office on Aging
Pay Rate:                  $20.20/hour

Position Overview: The Senior Housing Coordinator provides information, training, and individualized support to older adults (55+) seeking permanent housing. Additionally, this position engages in community outreach, education, and advocacy related to housing for older adults in order to improve system equity.

Essential Functions and Responsibilities:

Collaborate with consumers to develop and implement a housing plan, using a person-centered counseling process to identify individual goals, needs, preferences, and barriers.
Assist consumers with identifying and accessing housing options that meet the specifications of their individual housing plan, including size, location, and affordability.
Offer individual and group training in the following areas: conducting an effective housing search, understanding leases and rental applications/agreements, creating shared housing and roommate agreements, and other topics relevant to consumers’ housing goals.
Maintain an up-to-date list of Orange County permanent and affordable senior housing, accessible complexes developed through HUD and tax incentive funding, voucher programs, rental assistance programs, and other relevant community resources.
Coordinate with other Orange County agencies – such as those offering moving assistance, home furnishing donations, or volunteer home modifications – to address individual consumers’ needs and barriers.
Conduct senior housing community outreach and education.
Participate in local housing coalitions and similar advisory groups to access and advocate for affordable, accessible, integrated housing.
Build and strengthen partnerships with local housing providers to streamline access to housing opportunities for older adults.
Collaborate with the OC Office on Aging and other ADRC partners to provide seamless, integrated services for individuals needing a variety of long-term services and supports.
Report on-site to the OC Office on Aging and receive direct guidance and supervision from the Information and Assistance (I&A) Manager.
If appropriate, offer peer advice and support to consumers.
Perform other duties as assigned by supervisor.

Minimum Qualifications:

A Bachelor’s degree from an accredited college or university;
At least two years’ experience working with older adults or in a field related to housing; OR
An equivalent combination of education and experience.
Demonstrated knowledge of various housing options and related legislation.
Experience assisting people through stressful life circumstances by providing stability and coping mechanisms.
Evidence of computer literacy.
Ability to communicate clearly both verbally and in writing.
Capacity to work independently.
Ability to perform job functions in a manner that exhibits flexibility, consistency, and professionalism.
Demonstrated capacity to work under pressure and cope with mental and emotional stress relevant to the position and the work environment.
Ability to establish and maintain trustful, effective working relationships with a variety of people from diverse backgrounds.
Working knowledge of the Independent Living philosophy and methodology.
Evidence of a reliable mode of transportation, with valid California Driver’s License/state identification card and car insurance (if applicable).
Bilingual and/or ability to communicate in ASL is preferred.

Personal Attributes:

Takes initiative to ensure successful results.
Works cooperatively with others.
Communicates effectively orally and in writing.
Focuses on solutions rather than problems.
Understands and supports consumer-directed services.
Respects the opinions of others.
Represents the agency in a professional manner.
Upholds the principles of the organization.
Exhibits a commitment to professional growth.

Work Environment/Physical Demands:

Diversity / Inclusion:

The Dayle McIntosh Center is committed to maintaining a culture of diversity and inclusion and seeks to be representative of the communities we serve, including minorities and individuals with disabilities. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. DMC welcomes the unique contributions that employees bring in terms of their education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation, and beliefs. DMC does not and will not discriminate on the basis of these or any protected category in any of its activities or operations.

Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

How to Apply
Please send resume and cover letter to:
HR@daylemc.org

* Only qualified individuals will be contacted for an interview.
501 North Brookhurst Street, Suite 102, Anaheim, CA 92801 www.daylemc.org

Job Title: SYSTEMS CHANGE ADVOCATE
Status: Full-time, (40 hours per week), Non-Exempt
Reports To: Executive Director
Location: North Orange County

Position Overview: The Systems Change Advocate is responsible for identifying ongoing and emerging issues that require systems advocacy; determining strategies for promoting change; conducting community organizing activities; engaging in local, state, and national systems advocacy efforts; and participating with and supporting the statewide network of systems change advocates. This position is responsible for supporting the Orange County Disability Coalition and engaging persons with disabilities in systems change work.

ESSENTIAL DUTIES:
• Conducts formal and informal community needs assessments to determine needed systemic change
• Reviews and evaluates proposed legislation and public policy to determine possible impact on people with disabilities and communicates this information effectively in various formats;
• Prioritizes issues to be addressed;
• Gathers evidence to document needed change;
• Engages in systems advocacy efforts such as giving testimony at public forums and hearings, developing and submitting position statements and other correspondence, meeting with community leaders and officials, serving on advisory committees, and coordinating telephone and email campaigns;
• Recruits consumers and members of the public for systems change activities;
• Engages persons with disabilities, allies, and others in systems change activies. This could include formation of empowerment teams;
• Participates in California Disability Capital Action Day in addition to local, state, and national conferences as resources allow;
• Supports the efforts of the DoNetwork, a state-wide advocacy coalition;
• Attends meetings of the statewide network of systems change advocates;
• Supports and coordinates meetings and activities of the Orange County Disability Coalition;
• Performs other duties as assigned by supervisor.

MINIMUM QUALIFICATIONS
• Bachelor’s degree from an accredited college or university;
• Two years experience working with people who have disabilities;
• An equivalent combination of education and experience may satisfy the above requirements;
• Ability to speak articulately before law makers and community leaders;
• Strong computer skills (Microsoft Office, Internet research);
• Strong professional writing skills:
• Working knowledge of the Independent Living philosophy and methodology;
• Ability to perform job functions in a manner that demonstrates flexibility, consistency and professionalism;
• Compliance with DMC attendance policies and procedures;
• Valid California Driver’s License or state identification card, proof of car insurance, (if applicable), and/or access to a reliable mode of transportation.

PERSONAL ATTRIBUTES:
• Takes initiative to ensure successful results;
• Works cooperatively with others;
• Communicates effectively orally and in writing;
• Focuses on solutions rather than problems;
• Understands and supports consumer-directed services;
• Respects the opinions of others;
• Represents the agency in a professional manner;
• Upholds the principles of the organization;
• Exhibits a commitment to professional growth.

WORK ENVIRONMENT / PHYSICAL DEMANDS:
Normal office temperature-controlled conditions with quiet to moderate noise level and little to no exposure to heat, dust, or fumes. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand, walk, climb, balance, stoop, kneel, crouch, or crawl, and may lift and/or move up to 10 pounds.

How to Apply
Please send resume and cover letter to:
Jody Parrish, DMC HR Consultant,
HR@daylemc.org

* Only qualified individuals will be contacted for an interview.

The Dayle McIntosh Center does not and shall not discriminate on the basis of race, color, religion (including dress and grooming practices), religious creed, sex, sexual orientation, gender, gender identity and expression, age (people over 40), national origin, ancestry, citizenship, marital status, domestic partner status, family care or medical leave status, medical condition (including cancer, genetic characteristics, genetic information, HIV and AIDS), mental or physical disability, pregnancy (including breastfeeding, childbirth or related medical conditions), political affiliation, AB 60 driver’s license, military status (active or reserve, including the National Guard), veteran or qualified disabled veteran status, status as a victim of stalking, sexual assault or domestic violence, or any other characteristic protected by local, state, or federal law, in any of its activities or operations.

Job Title:                  Volunteer Recruitment Specialist
Status:                       Full-Time, Non-Exempt
Reports To:             ADRC Program Manager
Location:                  Orange County Office on Aging
Pay Rate:                  $21/hour

Position Overview: The Volunteer Recruitment Specialist assists volunteer-based or -reliant organizations with rebuilding service capacity following the COVID-19 pandemic. This position recruits volunteers who provide support to ADRC partners serving older adults and people with disabilities, and also conducts outreach to community partners and external organizations for the purpose of volunteer recruitment.

Essential Functions and Responsibilities:

Coordinate with community partners to identify existing needs for volunteer capacity, with a specific focus on volunteer-based programs impacted by COVID-19 (such as Meals on Wheels, senior centers, friendly visitor programs, etc.).
Recruit volunteers by developing advertisements, promotional brochures, displays, exhibits, or other literature and by speaking to various community organizations.
Assess job skills and assign volunteers based on experience, education, interest, and time commitment.
Screen volunteers via interview, verification of references, and review of background record checks and other tests results as required (as needed/appropriate for each partner organization).
Provide orientation regarding program services, resources, and policies, and train volunteers (as needed/appropriate for each partner organization).
Develop and compose program and outreach materials including presentations, advertisements, recruitment brochures, and other types of promotional and written communications needed to support recruitment efforts.
Analyze reports to assess whether the outreach participation was effective and met the participation goal(s).
Maintain active partnerships with volunteer-based organizations to ensure volunteers are effective and capacity needs are met.
Collaborate with the OC Office on Aging and other ADRC partners to provide seamless, integrated services for individuals needing a variety of long-term services and supports (the “No Wrong Door” approach).
Report on-site to the OC Office on Aging and receive direct guidance and supervision from the Information and Assistance (I&A) Manager.
Perform other duties as assigned by supervisor.

Minimum Qualifications:

A Bachelor’s degree from an accredited college or university;
At least two years’ experience working with older adults, individuals with disabilities, and/or in human services; OR
An equivalent combination of education and experience.
Strong knowledge of aging and disability resources, programs, and services in Orange County.
Excellent communication techniques, both verbal and written.
Effective interviewing and public speaking techniques.
Demonstrated experience with marketing, outreach, or recruitment, and ability to devise and implement innovative recruitment strategies.
Strong organization skills and attention to detail.
Ability to meet critical deadlines and coordinate and schedule a wide variety of different types of volunteer assignments.
Ability to facilitate collaborative efforts and evaluate and determine the suitability of individuals for volunteer assignments.
Strong proficiency in Microsoft Office programs and experience with graphic design software.
Working knowledge of the Independent Living philosophy and methodology.
Evidence of a reliable mode of transportation, with valid California Driver’s License/state identification card and car insurance (if applicable).
Bilingual and/or ability to communicate in ASL is preferred.

Personal Attributes:

Takes initiative to ensure successful results.
Works cooperatively with others.
Communicates effectively orally and in writing.
Focuses on solutions rather than problems.
Understands and supports consumer-directed services.
Respects the opinions of others.
Represents the agency in a professional manner.
Upholds the principles of the organization.
Exhibits a commitment to professional growth.

Work Environment/Physical Demands:

Diversity / Inclusion:

The Dayle McIntosh Center is committed to maintaining a culture of diversity and inclusion and seeks to be representative of the communities we serve, including minorities and individuals with disabilities. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. DMC welcomes the unique contributions that employees bring in terms of their education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation, and beliefs. DMC does not and will not discriminate on the basis of these or any protected category in any of its activities or operations.

How to Apply

Please send resume and cover letter to:
HR@daylemc.org

* Only qualified individuals will be contacted for an interview.
501 North Brookhurst Street, Suite 102, Anaheim, CA 92801 www.daylemc.org

Job Title:                  VSO Phone Representative
Status:                       Full-Time, Non-Exempt
Reports To:             ADRC Program Manager
Location:                  OC Veterans Service Office
Pay Rate:                  $21/hour

Position Overview: The VSO Phone Representative answers calls to the Veterans Service office and provides information to callers on a variety of Veterans Resources in the Orange County area. This position also determines when a Veteran needs to speak to a Veterans Claims Representative in order to get expert guidance on how to access and file for Veterans benefits and schedules appointments with Claims Representatives.

Essential Functions and Responsibilities:

Enthusiastically and professionally greet clients and determine client needs both over the phone and in person.
Keep meticulous track of all data provided by and to clients in the VSO’s internal records system.
Provide general office information to Veterans and their family members.
Answer client questions about a variety of resources over the phone.
Determine when to book a client for an appointment with a subject matter expert.
Guide clients through self-booking online (preferred knowledge of Microsoft Bookings or similar scheduling app).
Call clients to remind them of upcoming appointments.
Assist in sorting incoming mail.
Work with staff on various ad hoc projects and assignments.
Collaborate with the Veterans Service Office and other ADRC partners to provide seamless, integrated services for individuals needing a variety of long-term services and supports (the “No Wrong Door” approach).
Report on-site to the Veterans Service Office and receive direct guidance and supervision from the Veterans Service Officer.
Perform other duties as assigned by supervisor.

Minimum Qualifications:

At least two years’ experience working with Veterans and their family members;
A Bachelor’s degree from an accredited college or university; OR
An equivalent combination of education and experience.
Excellent phone and customer service skills.
Professional writing experience.
Attention to detail.
Expert knowledge of Microsoft Outlook.
Ability to work in a fast-paced environment.
Capacity for self-directed and self-motivated learning, able to quickly and independently research and propose solutions.
Ability to adapt to meet the changing needs of the office and community and to flexibly address each Veteran’s unique situation.
Experience working with individuals with disabilities and/or individuals who are homeless.
Working knowledge of the Independent Living philosophy and

methodology and/or person-centered counseling.

Evidence of a reliable mode of transportation, with valid California Driver’s License/state identification card and car insurance (if applicable).
Experience with and/or knowledge of Veterans programs and services, including the U.S. Department of Veterans Affairs, California Department of Veterans Affairs, or other county Veterans Service Office, is preferred.
Bilingual and/or ability to communicate in ASL is preferred.

Personal Attributes: