Services

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Watch how to sign ‘service’ in American Sign Language

The purpose of service delivery at the Dayle McIntosh Center (DMC) is to provide assistance that will facilitate both individual and community options for independent living. Most DMC programs were developed as a result of requests from people with disabilities and older adults, who defined gaps in services to address needs in their lives.  DMC is here to provide core services and serves as hub organization with many referral resources, programs, and partners.  We’re committed to providing resources and access to people with disabilities and older adults have equal opportunities to lead their lives as they choose. 

For a quick general overview flyer to share CLICK HERE

Photo of laptop on table. Dayle McIntosh Logo is on the computer screen; To the left of the laptop there is a notebook with a pen. To the right of the laptop a cup of coffee on a saucer with a spoon. Above the coffee is a cell phone.. Underneath this photo are disability symbols – Left to Right pictured are physical disability indicated by the universal wheelchair symbol; a mental health symbol with a human head and brain; a blind/low-vision symbol, person with a walking stick and support/advocate sign to represent deaf services. These symbols are white on a dark blue background. The image has a light blue border.

 

Pictured ADRC Team Mareli, Esme, Ruth and Fernando at a table with their hands joining forces in the center together, united and all-in to help older adults.

*The Aging and Disability Resource Connection (ADRC)

The Aging and Disability Resource Connection assists older adults and individuals with disabilities with an array of services to support independent living and avoid institutionalization. The ADRC is a collaboration of partners, which allows access to outside community organizations to more wholly serve the disability and aging community with their comprehensive needs in practice of the No Wrong Door service model. Our core services include Information and Referral, Options Counseling, Short-Term service coordination and transitions from long-term facilities.

Pictured Older Adult with younger person being assisted with use of a computer

Often, individuals with disabilities and older adults need support to achieve independence. 

Whether help is need to learn to use assistive technology, find a caregiver, or cope with adjusting to a disability, DMC offers an array of supportive services, which includes.

Team DMC Smiling grouped together outside with an Attitude of Gratitude Celebrating 46 years

At the Dayle McIntosh Center (DMC), we offer both individual advocacy skill building to empower our consumers in reaching their goals and addressing barriers along the way. We also offer Systems Change Advocacy to help advocate for our community of people with disabilities and older adults have access and independence to live the lives they choose.  Our diverse offerings help individuals understand resources, their options and to have a voice in creating quality of life.

The Assistive Technology (AT) Program at DMC helps individuals with disabilities and older adults gain independence through adaptive equipment, software, and devices. From our Recycle & Reuse Program to the AT Lab and referral services, we provide personalized solutions to enhance accessibility and daily life.

Pictured DMC’s BLVS Team Wendy helping Danyelle use a magnifier

DMC’s Blind and Low-Vision Services are for those who are blind or have vision loss ages 18-54. This program is unique providing an array of service options from peer support; communication, orientation, independent living skills, assistive technology devices and training, as well as advocacy and support.

Pictured Community Transitions Team with DME at Home Goods

Community Transitions is a DMC program which supports individuals in institutional settings, such as skilled nursing facilities, to transition back to a community-based living setting of their choice. The program itself provides support and education to the individual and family members to work with a ‘care plan’ for safety, security and support.  The array of services cover everything from the assessment of the transition process to other services like housing, support and care management.

Left Picture: DMC’s Pamela & Jet at Deaf Awareness Riverside at DMC representation booth. Right Pictured DMC Deaf Services Doryna and Pamela doing “I love you” in ASL standing outside.

DMC has always been committed to helping d/Deaf individuals thrive in a hearing world. Our community-focused services offer education, resources, and support to promote effective communication and full inclusion. We provide training in daily living skills, self-advocacy, and deaf awareness, along with housing assistance, peer support, and workshops that connect people with valuable information and resources.

Pictured Ivan and Ana, DMC’s Home Access Team standing outside DMC on access ramp outside of DMC building, with smiles and arms crossed.

Access is essential to providing independence for people with disabilities and older adults.  Individuals may find themselves at any stage of life suddenly needing to have accessible ways to live in their home.  Our Home Access Team provides modification consultation, assessment of needs, critical support and more for creating comfort, security, safety and quality daily living.

Pictured DMC Housing Team L-R: Marisol, Adam, Lizeth and Ruth standing outside in front of apartment building, smiling.

There’s no place like home. DMC’s housing team provides essential resources, education, information workshops and preparation for accessing housing needs. Individuals with disabilities and older adults residing in Orange County are eligible for Housing Services. DMC also works with landlords to provide education on disability etiquette and accommodation training as well as helping with available listings for the community in need.

Photo to the left is a chalk board with a brick wall behind it with an ivy vine around the board which reads “Learning + Skills + Time + Training = Independence. The Dayle McIntosh logo is at the bottom of the chalk board. To the right, Services AVL picture of magnifying glass on top of newspaper.

The Dayle McIntosh Center (DMC) provides specialized training to prepare individuals with disabilities and older adults to achieve daily tasks and direct their own lives. This training is designed to help individuals overcome barriers to become independent, gain confidence in living life as one chooses to thrive at home and in daily life.  From social to domestic skills; money management to self-advocacy and computer skills – this program covers necessary tools from making a living to creating an independent life. 

Pictured Independent Living Skills Team left -Paul standing with mobility cane and right -Anita standing inside DMC in front of an art wall of paintings.

 

Pictured two DMC staff members giving a thumbs up to success stories

Support is everything—especially when navigating uncharted territory. At the Dayle McIntosh Center (DMC), we understand that whether you were born with a disability, acquired one through injury, illness, or aging, or are an older adult, the journey can sometimes feel isolating. That’s why peer support matters. 

At DMC, peer support is rooted in diversity, embracing individuals with both visible and invisible disabilities and a wide range of lived experiences. Having access to the right support and resources fosters a sense of belonging and strengthens independent living—because no one should have to navigate this journey alone. 

Pictured: DMC’s Lead Home Access Specialist and MMPP Trainer with DMC’s ILS Instructor for the Blind and OC Access user, Danyelle Cerillo at Bus Stop each standing in front of the bench smiling and each holding an OC Bus Day pass.

Oh, the places you’ll go! DMC is excited to announce the return of the Mobility Management Professionals Program and support Consumers in learning how to navigate the OC fixed bus routes system safely and independently. Learn more about how to work with DMC’s Travel Trainers and explore your start to transportation independence! 

Pictured, DMC PAS team Michelle, Kevin and Judith standing outside of DMC smiling. Michelle and Judith have one hand on hip and Kevin has hand on chin, thinking.

Navigating the system can be difficult.  Whether you are trying to explore your housing options for a live-in caregiver; or trying to obtain approval for In-Home Support Services and just don’t know where to turn.  Maybe you simply just need help navigating a conflict for your loved one and their attendants – Personal Assistants can provide the support essential to creating a smoother experience through the many challenging processes to get in home and personal care.  

Left, Veteran in uniform standing in front of U.S. Flag reviewing documents; Center: Navy Veteran with Veterans cap holding emotional support dog; Right: U.S. Flags waving standing in field with military service men in front of vehicle.

The Veterans Independence Program (VIP) is a collaborative program jointly established by the U.S. Department of Veterans Affairs (VA) Veterans Health Administration (VHA), the U.S. Department of Health and Human Services Administration for Community Living in 2008 and with the Center for People with Disabilities in Colorado along with the Dayle McIntosh Center.

DMC Youth Connect is a program for youth with disabilities, ages 14 to 24, who want to learn new things, build personal skills, and have fun on the weekend with other young people! There are various ways to get involved – join in-person groups in Anaheim and Mission Viejo, participate in virtual opportunities, and take part in our Youth Summer Academy!

DMC Youth Connect outing with Youth Services Team members Nelly, Alan and Volunteer Youth Advisor, Mona. Everyone is outside smiling on the sidewalk of an intersection with building behind the group.

TESTIMONIAL:

Both side-by-side photos include a cartoon chalkboard on a blue background. The chalkboards have white writing on them, which read: "I have known of and partnered with the Dayle McIntosh Center (DMC) many times throughout the last 12+ years. There are countless examples where they offered services that benefited my students. One example: I had a student that was in a wheelchair and his apartment was located on the second floor of their complex with no elevator. Mom throughout the years would carry him up the stairs and then go back down for his chair each and every day. As the years went on and the student grew, mom mentioned she was struggling to continue to do this and asked for help. There was even a rainy day, where she slipped and fell when carrying her adult child. DMC provided an advocate for the family, who wrote a letter and talked with the landlord to provide them reasonable accommodation. (continued on next slide) Within a month, they were moved to a unit on the bottom floor. Mom was in tears of joy. This is just one of many examples DMC and their employees help the community. They have helped get glasses for students in need, travel trained many of my students, provided assistive technology for others, and more. I feel so fortunate to know people with disabilities in our community have an amazing resource. - Kandyce, Special Education Teacher

I have known of and partnered with the Dayle McIntosh Center (DMC) many times throughout the last 12+ years. There are countless examples where they offered services that benefited my students. One example: I had a student that was in a wheelchair and his apartment was located on the second floor of their complex with the elevator. Mom throughout the years would carry him up the stairs and then go back down for his chair each and everyday. As the years went on and the student grew, mom mentioned she was struggling to continue to do this and asked for help. There was even a rainy day, where she slipped and fell when carrying her adult child. DMC provided an advocate for the family, who wrote a letter and talked with the landlord to provide them reasonable accommodation. Within a month, they were moved to a unit on the bottom floor. Mom was in tears of joy. This is just one of the many examples DMC and their employees help the community. They have helped get glasses for students in need, travel trained many of my students, provided assistive technology for others and more. I feel so fortunate to know people with disabilities in our community have an amazing resource.

Kandyce, Special Education Teacher

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