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Job Title:            Director of Community Integration
Status:                Full-Time, Exempt
Reports To:        Executive Director
Location:           Dayle McIntosh Center, Anaheim Office
Salary:                $66,560-72,800 annually

Position Overview: The Director of Community Integration leads CalAIM-funded programs, including Housing and Community Transitions, and oversees the development and management of DMC’s Hospital to Home fee-for-service program. This role involves building partnerships with medical providers, supervising staff, and managing multiple initiatives. The Director is responsible for expanding fee-for-service programs while contributing to DMC’s overall strategic goals and collaborative efforts.

Essential Functions and Responsibilities:

Supervises Community Transitions, Housing Services, the Billing Administrator, and other programs as assigned, including monitoring and evaluating performance, providing ongoing direction, assisting to resolve problems and issues, and providing or arranging for staff training;
Guide the strategic growth of the CalAIM fee-for-service program by creating scalable processes and identifying potential revenue streams in response to community needs and market demand;
Lead the development and launch of the Hospital to Home fee-for-service program, collaborating with key stakeholders, including medical providers, housing services, and Medi-Cal/CalOptima partners. Manage all aspects of program implementation, ensuring that consumers transitioning from hospital to home receive the necessary support;
Monitors compliance with relevant grant and budget requirements;
Oversees consumer and program documentation, compiles data, and prepares required reports;
Conduct outreach and in-service presentations to community partners and medical providers, highlighting the CalAIM and future Hospital to Home program and DMC’s other services;
In partnership with the Executive Director, establish and negotiate collaborative agreements with healthcare, housing, and other community-based organizations;
Proactively supports advocacy initiatives to improve access to/quality of care services, such as In-Home Supportive Services (IHSS) and the Home and Community Based Alternatives (HCBA) waiver;
Strengthen and maintain collaboration with Orange County Housing Authority, TRICORD, IHSS, and other critical partnerships for the community integration of consumers;
Identifies and establishes new partnerships for collaboration, referral, and advocacy purposes;
Negotiates collaborative agreements with partner agencies when appropriate;
Offers support to the Executive Director on collaborative functions, such as community events and presentations, networking, and systems advocacy;
As a member of DMC’s Team of Directors, contributes directly to the agency’s leadership, growth, and collaborative efforts in a manner consistent with the team member’s unique strengths and abilities;
Adhere to established office hours and be present to support daily operations while demonstrating flexibility as needed;
Be adaptable to changing priorities and take on additional responsibilities as needed.

Minimum Qualifications:

Bachelor’s degree from an accredited institution is required;
At least four years of leadership experience overseeing two or more programs, preferably in human services or serving individuals with disabilities is required;
Bilingual in Spanish and/or American Sign Language (ASL) is preferred;
Familiarity with Medi-Cal, CalOptima services, and the hospital discharge process is required;
Experience in financial management, budgeting, and resource allocation in an entrepreneurial setting is required;
Proven experience in housing services, including collaboration with shelters, transitional housing, and housing providers is required;
CalAIM knowledge and experience is preferred;
Must be able to handle sensitive information with discretion, communicate thoughtfully, and maintain strict adherence to HIPAA confidentiality;
Knowledge of independent living resources and relevant organizations;
Demonstrated ability and experience in fostering team collaboration, building trust, and leading effectively;
Strong independent decision-making skills, with the ability to balance leadership, management, and adaptability in a fast-paced environment;
Excellent communication, organizational, and meeting facilitation skills;
Familiarity with risk management and data-driven decision-making to ensure sustainability and profitability;
Proven ability to identify business opportunities, develop strategies, and execute plans that drive growth and innovation;
Strong problem-solving skills with the ability to adapt to changing market conditions;
Demonstrated confidence and public speaking ability;
Proficiency with Microsoft Windows, Microsoft Office, Google Suite, and other common computer programs;
Ability to perform job functions in a manner that demonstrates flexibility, consistency, and professionalism;
Demonstrates capacity to cope with mental and emotional stress relevant to the position and the work environment.
Valid California Driver’s License and a reliable vehicle with insurance OR other reliable mode of transportation.

Personal Attributes:

Communicates in a clear, timely, and respectful manner;
Demonstrates a high level of ethics, integrity, and professionalism;
Contributes to positive, supportive workplace interactions;
Provides leadership and management in alignment with Independent Living Philosophy;
Follows through on assigned tasks and due dates;
Maintains a collaborative approach and works effectively as part of a team;
Receptive to and willing to implement constructive feedback;
Takes responsibility for communicating issues when they arise (and addressing them when possible;
Proactively shares feedback, ideas, and suggestions for organizational growth;
Maintains attendance, punctuality, and other performance standards as outlined in DMC’s Employee Handbook.

Work Environment/Physical Demands:

Work in the office and in the community including in office buildings and in clients’ places of residence (e.g. home, apartment, facility, hospital, etc.) Normal office temperature-controlled conditions with quiet to moderate noise level and little to no exposure to heat, dust, or fumes. Community conditions will vary depending on the location and situation.

While performing the duties of this job, the employee is regularly required to remain in a stationary position working at a desk; operate a computer and other office machinery including printer, copier, and telephone; move about inside the office to access office machinery; exchange information with coworkers and the public; and may need to lift or move up to 10 pounds.

The candidate hired for this position will be required to complete the Mandated Reporter training prior to working with clients and their families and attend orientation/training on APS.

Diversity, Equity, and Inclusion Statement
The Dayle McIntosh Center (DMC) is committed to creating a diverse, equitable, and inclusive environment which reflects the communities we serve, including older adults, people with disabilities, and people from other marginalized groups. We value the unique contributions of our team across a wide range of backgrounds, identities, and perspectives. We especially encourage applications from those who are Black, Indigenous, and People of Color (BIPOC), recognizing the strength their diverse perspectives bring to our work. DMC is an equal opportunity employer and complies with state and federal non-discrimination laws, providing reasonable accommodations for individuals with disabilities.

Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

How to Apply
Please send resumes and cover letters to:
[email protected]

Only qualified individuals will be contacted for an interview.

Job Title:                  ILS Instructor for the Blind/IV
Status:                       Full-Time, Non-Exempt
Reports To:             Lead IL Advocate
Location:                  Orange County
Salary:                       $20-24 per hour

Position Overview: Provides services to individuals over the age of 55 experiencing vision loss. Services include provision of assistive technology devices, hands-on training and resources catered to those who are blind or visually impaired (VI) resulting in greater independence.

Essential Functions and Responsibilities:

Completes intake process including gathering demographic information, relevant disability(s) and desired objectives for greater independence.
Provides independent living skills (ILS) training pertaining to activities of daily living including adaptive communication skills, transportation, personal hygiene, household organization, kitchen tasks, money management, health management, adaptive communication and self-advocacy.
Assists with maintaining an inventory of low vision devices/supplies;
Maintains a general knowledge of assistive technology devices, features and software used by persons with vision loss;
Issues and provides training regarding a variety of assistive technology devices used by persons with vision loss;
Collaborates with community partners for referral and coordination of services and provides progress reports when requested;
Generates and contributes consumer statistics and narratives to agency reports;
Participates in outreach events including community partner meetings, resource tables and presentations;
Documents services provided into agency’s data base;
If appropriate, offers peer advice and support to consumers;
Adhere to established office hours and be present to support daily operations while demonstrating flexibility as needed;
Be adaptable to changing priorities and take on additional responsibilities as needed.

Minimum Qualifications:

Bilingual English/Spanish speaking is required;
Lived experience with blindness, low vision, visual impairments, and older adults strongly desired;
Bachelor’s degree from an accredited college or university and one to two years related experience and/or training;
Or an equivalent combination of education and experience;
Valid California Driver’s License or state identification card, car insurance (if applicable), and reliable mode of transportation;
Strong interpersonal skills and the ability to effectively present information and instruction to individuals, or in small group settings;
Strong written and verbal communication skills;
Proficiency with Microsoft Windows, Microsoft Office, Google Suite, and other common computer programs;
Ability to perform job functions in a manner that demonstrates flexibility, consistency, and professionalism;
Demonstrates capacity to cope with mental and emotional stress relevant to the position and the work environment.

Personal Attributes:

Communicates in a clear, timely, and respectful manner;
Demonstrates a high level of ethics, integrity, and professionalism;
Contributes to positive, supportive workplace interactions;
Provides services in alignment with Independent Living Philosophy;
Enters service data in a timely and accurate manner;
Follows through on assigned tasks and due dates;
Maintains a collaborative approach and works effectively as part of a team;
Receptive to and willing to implement constructive feedback;
Takes responsibility for communicating issues when they arise (and addressing them when possible;
Proactively shares feedback, ideas, and suggestions for organizational growth;
Maintains attendance, punctuality, and other performance standards as outlined in DMC’s Employee Handbook.

Work Environment/Physical Demands:

Normal office temperature-controlled conditions with quiet to moderate noise level and little to no exposure to heat, dust, or fumes. While performing the duties of this job, the employee is regularly required to remain in a stationary position working at a desk; operate a computer and other office equipment including printer, copier, and telephone; move about inside the office to access office equipment; exchange information with coworkers and the public; and may need to lift or move up to 10 pounds.

Diversity / Inclusion:

The Dayle McIntosh Center is committed to maintaining a culture of diversity and inclusion and seeks to be representative of the communities we serve, including minorities and individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. DMC welcomes the unique contributions that employees bring in terms of their education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation, and beliefs. DMC does not and will not discriminate on the basis of these or any protected category in any of its activities or operations.

Disclaimer:

How to Apply
Please send resumes and cover letters to:
[email protected]

Only qualified individuals will be contacted for an interview.

Job Title:                  Receptionist/I&R Coordinator
Status:                       Part-Time, Non-Exempt
Reports To:             Lead Youth and Information Coordinator
Location:                  North County Office
Salary:                       $19-21 per hour

The Receptionist/Information and Referral Coordinator position at the Dayle McIntosh Center for the Disabled (DMC) is a part-time, on-site role located in Anaheim, CA. This role serves as the organization’s second receptionist, performing routine clerical tasks, expanding and updating the information and referral database, and providing referrals to contacts via phone, email, and regular mail.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Meets and greets walk-ins visiting the center;
Answers incoming calls and routs them to appropriate personnel;
Compiles and maintains a broad range of referral data of relevance and interest to people with disabilities;
Responds to inquiries for information and referral assistance;
Completes and tracks referrals for various programs and services;
Provides office support for staff members including copying, faxing, mail dissemination, etc.;
Assists with scheduling interview rooms, Zoom, and requesting interpreter services as needed;
Adhere to established office hours and be present to support daily operations while demonstrating flexibility as needed;
Be adaptable to changing priorities and take on additional responsibilities as needed.

PERSONAL ATTRIBUTES:

Communicates in a clear, timely, and respectful manner;
Demonstrate a high level of ethics, integrity, and professionalism;
Contributes to positive, supportive workplace interactions;
Provides consumer-driven services in alignment with Independent Living Philosophy;
Enters service data in a timely and accurate manner;
Follows through on assigned tasks and due dates;
Maintains a collaborative approach and works effectively as part of a team;
Receptive to and willing to implement constructive feedback;
Takes responsibility for communicating issues when they arise (and addressing them when able);
Proactively shares feedback, ideas, and suggestions for organizational growth;
Maintains attendance, punctuality, and other performance standards as outlined in DMC’s Employee Handbook.

MINIMUM QUALIFICATIONS REQUIREMENTS:

Associates degree from a community college or certificate from a business school;
Two years’ experience working as an office assistant or related position; or an equivalent combination of education and experience;
Bilingual in English and Spanish;
Demonstrated clerical skills;
Familiarity with operation of standard office equipment;
Ability to multi-task;
Evidence of strong customer service skills;
Working knowledge of the Independent Living philosophy and methodology;
Ability to perform job functions in a manner that demonstrates flexibility, consistency and professionalism;
Evidence of compliance with attendance policies.

PREFERRED QUALIFICATIONS:

Applicants, who have disabilities;
Ability to use American Sign Language.

WORK ENVIRONMENT / PHYSICAL DEMANDS:

Normal office temperature-controlled conditions with quiet to moderate noise level and little to no exposure to heat, dust, or fumes. While performing the duties of this job, the employee is regularly required to remain in a stationary position working at a desk; operate a computer and other office machinery including printer, copier, and telephone; move about inside the office to access office machinery; exchange information with coworkers and the public; and may need to lift or move up to 10 pounds.

DIVERSITY / INCLUSION:

DISCLAIMER:

How to Apply
Please send resumes and cover letters to:
[email protected]

Only qualified individuals will be contacted for an interview.

Job Title:      Systems Change Advocate
Status:           Full-time, Non-Exempt
Reports To: Executive Director
Location:      Dayle McIntosh Center, Anaheim Office
Salary:          $22-26 per hour

Position Overview: The Systems Change Advocate leads the Center’s efforts to identify, address, and advocate for systemic issues affecting people with disabilities and older adults. This role involves developing strategies to drive positive change, fostering community engagement, and actively participating in advocacy at local, state, and national levels. The Systems Change Advocate will also provide vital support to the Orange County disability and aging relevant coalitions, facilitating opportunities for individuals with disabilities to engage in systems change initiatives.

ESSENTIAL DUTIES:

Conducts formal and informal community needs assessments to determine needed systemic change;
Analyze proposed legislation and public policies to evaluate potential impacts on people with disabilities, communicating findings through various accessible formats;
Prioritize critical issues and gather evidence to support advocacy efforts, ensuring well-documented cases for needed changes;
Engages in systems advocacy efforts such as giving testimony at public forums and hearings, developing and submitting position statements and other correspondence, meeting with community leaders and officials, serving on advisory committees, and coordinating telephone and email campaigns;
Recruit and empower consumers, allies, and the public to participate in advocacy efforts, forming empowerment groups when appropriate to support collective action;
Lead monthly resource group sessions for DMC staff, focusing on common systemic challenges impacting the disability community;
Represent DMC in statewide advocacy events such as California Disability Capital Action Day, as well as at local, state, and national conferences, based on resource availability;
Actively support the DoNetwork, a statewide advocacy coalition, and attend meetings of the network of systems change advocates to stay informed and connected;
Organize and coordinate coalition meetings and initiatives, enhancing collaboration and resource-sharing within the local disability community.
Assist the Executive Director in community event planning, presentations, and networking efforts to enhance DMC’s visibility and impact in systems advocacy;
Contributes directly to the agency’s growth, and collaborative efforts in a manner consistent with the team member’s unique strengths and abilities;
Adhere to established office hours and be present to support daily operations while demonstrating flexibility as needed;
Be adaptable to changing priorities and take on additional responsibilities as needed.

MINIMUM QUALIFICATIONS

Bachelor’s degree from an accredited college or university;
Two years experience working with people who have disabilities;
An equivalent combination of education and experience may satisfy the above requirements;
Bilingual in Spanish and/or American Sign Language (ASL) is preferred;
Must be able to handle sensitive information with discretion, communicate thoughtfully, and maintain strict adherence to HIPAA confidentiality;
Knowledge of independent living resources and relevant organizations;
Ability to speak articulately before law makers and community leaders;
Excellent communication, organizational, and meeting facilitation skills;
Strong professional writing skills:
Working knowledge of the Independent Living philosophy and methodology;
Ability to perform job functions in a manner that demonstrates flexibility, consistency and professionalism;
Valid California Driver’s License or state identification card, proof of car insurance, (if applicable), and/or access to a reliable mode of transportation.

PERSONAL ATTRIBUTES:

Communicates in a clear, timely, and respectful manner;
Demonstrates a high level of ethics, integrity, and professionalism;
Contributes to positive, supportive workplace interactions;
Provides services in alignment with Independent Living Philosophy;
Enters service data in a timely and accurate manner;
Follows through on assigned tasks and due dates;
Maintains a collaborative approach and works effectively as part of a team;
Receptive to and willing to implement constructive feedback;
Takes responsibility for communicating issues when they arise (and addressing them when possible;
Proactively shares feedback, ideas, and suggestions for organizational growth;
Maintains attendance, punctuality, and other performance standards as outlined in DMC’s Employee Handbook.