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Job Title: Community Transition Coordinator
Status: Full-Time, Non-Exempt
Reports To: Director of Support Services
Location: Anaheim, DMC Main Office
Salary: $21-24 per hour

Position Overview: The Community Transition Coordinator provides information, supports consumers in decision-making, and coordinates multiple services from a variety of organizations to successfully transition older adults and individuals with disabilities from skilled nursing or long-term care facilities to community-based living options.

Essential Functions and Responsibilities:

Maintains a caseload of a minimum of 14, up to a maximum of 20 active consumers, ensuring consistent engagement and high-quality support tailored to individual needs;
Conducts outreach and informational presentations in skilled nursing or long-term care facilities to identify and qualify appropriate individuals interested in transitioning back into the community;
Using a person-centered approach, interviews consumers to determine eligibility and establish immediate and long-term needs for services;
Collaborates with the healthcare team and other support systems to develop a consumer-driven transition plan taking into account long-term needs;
Works with community resources and agencies to facilitate a seamless transition, connecting the individual with necessary long-term services and supports;
When needed, assists consumer in applying for funding sources to aid transition including CalAIM, Department of Rehabilitation (DOR) community living fund, etc.;
Stays informed about available housing vouchers, updates, policy changes, and emerging resources to provide up-to-date information to consumers;
Enters consumer demographics and service activities into a database as part of the monitoring and evaluation process;
If appropriate, offers peer advice and support to consumers;
Cross-trains and provides support to consumers of the Personal Assistant Services Program on an as needed basis;
Adhere to established office hours and be present to support daily operations while demonstrating flexibility as needed;
Be adaptable to changing priorities and take on additional responsibilities as needed.

Minimum Qualifications:

A Bachelor’s degree from an accredited college or university;
Two years’ experience working with individuals with disabilities, in health and human services, or as a case coordinator;
Experience in sales, particularly in medical or hospital setting, with a strong ability to establish connections;
Demonstrated ability to effectively advocate for services in the health insurance and skilled nursing sectors; or,
An equivalent combination of education and experience;
Demonstrated knowledge of essential services and benefits to facilitate community transition;
CalAIM experience preferred but not required;
Multitasking, organization, and team leadership skills;
Evidence of computer literacy;
Working knowledge of the Independent Living philosophy and methodology;
Capacity to work independently;
Compliance with DMC attendance policies;
Ability to establish and maintain trusting and effective working relationships with a variety of people from diverse backgrounds
Valid California Driver’s License or state identification card; car insurance, (if applicable); and reliable mode of transportation.
Bilingual and/or ability to communicate in ASL is preferred.

Personal Attributes:

Communicates in a clear, timely, and respectful manner;
Demonstrates professionalism during work activities;
Contributes to positive, supportive workplace interactions;
Provides consumer-driven services in alignment with Independent Living Philosophy;
Enters service data in a timely and accurate manner;
Follows through on assigned tasks and due dates;
Maintains a collaborative approach and works effectively as part of a team;
Receptive to and willing to implement constructive feedback;
Takes responsibility for communicating issues when they arise (and addressing them when able);
Proactively shares feedback, ideas, and suggestions for organizational growth;
Maintains attendance, punctuality, and other performance standards as outlined in DMC’s Employee Handbook.

Work Environment/Physical Demands:

Normal office temperature-controlled conditions with quiet to moderate noise level and little to no exposure to heat, dust, or fumes. While performing the duties of this job, the employee is regularly required to remain in a stationary position working at a desk; operate a computer and other office machinery including printer, copier, and telephone; move about inside the office to access office machinery; exchange information with coworkers and the public; and may need to lift or move up to 10 pounds.

Diversity, Equity, and Inclusion Statement
The Dayle McIntosh Center (DMC) is committed to creating a diverse, equitable, and inclusive environment which reflects the communities we serve, including older adults, people with disabilities, and people from other marginalized groups. We value the unique contributions of our team across a wide range of backgrounds, identities, and perspectives. We especially encourage applications from those who are Black, Indigenous, and People of Color (BIPOC), recognizing the strength their diverse perspectives bring to our work. DMC is an equal opportunity employer and complies with state and federal non-discrimination laws, providing reasonable accommodations for individuals with disabilities.

Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

How to Apply
Please send resumes and cover letters to:
hr@daylemc.org

Only qualified individuals will be contacted for an interview.

Job Title:            Director of Community Integration
Status:                Full-Time, Exempt
Reports To:        Executive Director
Location:           Dayle McIntosh Center, Anaheim Office
Salary:                $66,560-72,800 annually

Position Overview: The Director of Community Integration leads CalAIM-funded programs, including Housing and Community Transitions, and oversees the development and management of DMC’s Hospital to Home fee-for-service program. This role involves building partnerships with medical providers, supervising staff, and managing multiple initiatives. The Director is responsible for expanding fee-for-service programs while contributing to DMC’s overall strategic goals and collaborative efforts.

Essential Functions and Responsibilities:

Supervises Community Transitions, Housing Services, the Billing Administrator, and other programs as assigned, including monitoring and evaluating performance, providing ongoing direction, assisting to resolve problems and issues, and providing or arranging for staff training;
Guide the strategic growth of the CalAIM fee-for-service program by creating scalable processes and identifying potential revenue streams in response to community needs and market demand;
Lead the development and launch of the Hospital to Home fee-for-service program, collaborating with key stakeholders, including medical providers, housing services, and Medi-Cal/CalOptima partners. Manage all aspects of program implementation, ensuring that consumers transitioning from hospital to home receive the necessary support;
Monitors compliance with relevant grant and budget requirements;
Oversees consumer and program documentation, compiles data, and prepares required reports;
Conduct outreach and in-service presentations to community partners and medical providers, highlighting the CalAIM and future Hospital to Home program and DMC’s other services;
In partnership with the Executive Director, establish and negotiate collaborative agreements with healthcare, housing, and other community-based organizations;
Proactively supports advocacy initiatives to improve access to/quality of care services, such as In-Home Supportive Services (IHSS) and the Home and Community Based Alternatives (HCBA) waiver;
Strengthen and maintain collaboration with Orange County Housing Authority, TRICORD, IHSS, and other critical partnerships for the community integration of consumers;
Identifies and establishes new partnerships for collaboration, referral, and advocacy purposes;
Negotiates collaborative agreements with partner agencies when appropriate;
Offers support to the Executive Director on collaborative functions, such as community events and presentations, networking, and systems advocacy;
As a member of DMC’s Team of Directors, contributes directly to the agency’s leadership, growth, and collaborative efforts in a manner consistent with the team member’s unique strengths and abilities;
Adhere to established office hours and be present to support daily operations while demonstrating flexibility as needed;
Be adaptable to changing priorities and take on additional responsibilities as needed.

Minimum Qualifications:

Bachelor’s degree from an accredited institution is required;
At least four years of leadership experience overseeing two or more programs, preferably in human services or serving individuals with disabilities is required;
Bilingual in Spanish and/or American Sign Language (ASL) is preferred;
Familiarity with Medi-Cal, CalOptima services, and the hospital discharge process is required;
Experience in financial management, budgeting, and resource allocation in an entrepreneurial setting is required;
Proven experience in housing services, including collaboration with shelters, transitional housing, and housing providers is required;
CalAIM knowledge and experience is preferred;
Must be able to handle sensitive information with discretion, communicate thoughtfully, and maintain strict adherence to HIPAA confidentiality;
Knowledge of independent living resources and relevant organizations;
Demonstrated ability and experience in fostering team collaboration, building trust, and leading effectively;
Strong independent decision-making skills, with the ability to balance leadership, management, and adaptability in a fast-paced environment;
Excellent communication, organizational, and meeting facilitation skills;
Familiarity with risk management and data-driven decision-making to ensure sustainability and profitability;
Proven ability to identify business opportunities, develop strategies, and execute plans that drive growth and innovation;
Strong problem-solving skills with the ability to adapt to changing market conditions;
Demonstrated confidence and public speaking ability;
Proficiency with Microsoft Windows, Microsoft Office, Google Suite, and other common computer programs;
Ability to perform job functions in a manner that demonstrates flexibility, consistency, and professionalism;
Demonstrates capacity to cope with mental and emotional stress relevant to the position and the work environment.
Valid California Driver’s License and a reliable vehicle with insurance OR other reliable mode of transportation.

Personal Attributes:

Communicates in a clear, timely, and respectful manner;
Demonstrates a high level of ethics, integrity, and professionalism;
Contributes to positive, supportive workplace interactions;
Provides leadership and management in alignment with Independent Living Philosophy;
Follows through on assigned tasks and due dates;
Maintains a collaborative approach and works effectively as part of a team;
Receptive to and willing to implement constructive feedback;
Takes responsibility for communicating issues when they arise (and addressing them when possible;
Proactively shares feedback, ideas, and suggestions for organizational growth;
Maintains attendance, punctuality, and other performance standards as outlined in DMC’s Employee Handbook.

Work Environment/Physical Demands:

Work in the office and in the community including in office buildings and in clients’ places of residence (e.g. home, apartment, facility, hospital, etc.) Normal office temperature-controlled conditions with quiet to moderate noise level and little to no exposure to heat, dust, or fumes. Community conditions will vary depending on the location and situation.

While performing the duties of this job, the employee is regularly required to remain in a stationary position working at a desk; operate a computer and other office machinery including printer, copier, and telephone; move about inside the office to access office machinery; exchange information with coworkers and the public; and may need to lift or move up to 10 pounds.

The candidate hired for this position will be required to complete the Mandated Reporter training prior to working with clients and their families and attend orientation/training on APS.

Disclaimer:

How to Apply
Please send resumes and cover letters to:
hr@daylemc.org

Only qualified individuals will be contacted for an interview.

Job Title: Grant and Development Administrator
Status: Full-Time, Non-Exempt
Reports To: Executive Director
Location: DMC’s Main Office in Anaheim
Salary: $26-30 per hour

Position Overview: The Grant and Development Administrator is responsible for completing and managing grant applications, creating, updating, and maintaining outreach materials, cultivating donor relationships, and coordinating fundraising activities. This role plays a crucial part in ensuring the organization’s sustainability and growth by securing funding and advancing our mission through strategic development efforts.

Essential Functions and Responsibilities:

Research and identify potential grant opportunities aligned with the organization’s mission, programs, and needs of the aging and disability community;
Craft compelling, context relevant, and persuasive grant proposals and correspondences to secure support from new and existing funders;
Oversee and execute the grant application process from inception to submission, ensuring effective time management and organization of essential qualification materials, while tracking progress to confirm all documentation meets requirements, deadlines, and compliance with submission guidelines;
Assist in preparing grant application budgets;
Maintain a grants calendar to track pending, submitted, and upcoming proposals, as well as required interim and final reports;
In collaboration with the Executive Director and other relevant Leadership Team Members, aid in the preparation of monthly, quarterly, and annual reports for grantors;
Cultivate and maintain relationships with grantors and required websites/databases to ensure continued support and partnership;
Creating and updating essential grant documents, forms, and processes to ensure ongoing compliance with federal, state, and local nonprofit regulations;
Participate in internal and external grant meetings to provide updates, discuss issues, and offer recommendations for improving grant-seeking efforts, considering political, economic, and market shifts;
Collaborate with the Executive Committee of the Board, accounting firm, and DMC Leadership Team on grants;
Spearhead initiatives for corporate giving and matches cultivating donor relationships, and optimizing donation processes to ensure sustained financial support for the organization’s mission and objectives;
Implement donor stewardship practices to cultivate long-term relationships and ensure donor retention;
Leverage existing relationships with foundations and corporations to secure new grant support during the first year, demonstrating measurable success in expanding the funding base;
Collaborate with the Board Fundraising Chair, relevant Board members, the Executive Director, and the Communications Consultant to develop a visionary roadmap for fundraising which outlines clear short-term and long-term goals, objectives, and metrics, while incorporating a cohesive strategy to adapt to shifts in the economic climate;
Coordinates and participates in a variety of community awareness activities, including in-service presentations with partner agencies, resource fairs, community presentations, etc.;
Outreaches to community agencies to build partnerships, identify contact points, and strengthen referral avenues;
Possess a thorough understanding of DMC’s current programs and effectively communicate accessible and engaging information about the organization’s mission, services, initiatives, and the Independent Living philosophy;
In partnership with the Communications Consultant and Systems Change Advocate, creates, organizes, updates DMC marketing materials, actively maintains DMC’s social media accounts, newsletter(s), and develops written and video content for online marketing;
Takes ownership of assigned tasks and responsibilities in collaborative projects, ensuring smooth execution by proactively anticipating needs and adapting to a dynamic environment through balancing the demands of fast-paced workflows with slower response periods, demonstrating exceptional follow-through, strategic prioritization, and a tactful yet persuasive approach to maintain progress and momentum;
Tracks and records outreach contacts, service hours, and results;
Provide administrative support to the Executive Director as needed;
Adhere to established office hours and be present to support daily operations while demonstrating flexibility as needed;
Be adaptable to changing priorities and take on additional responsibilities as needed.

Minimum Qualifications:

Bachelor’s degree in grant writing, nonprofit management, government administration, and/or financial business development;
A minimum of at least five years of progressive experience in both digital and traditional fundraising, grant writing or related field, preferably in a human service, 501(c)(3) nonprofit setting, and/or Certified B Corp and/or equivalent experience in combination with high-level sales management competencies;
Proven experience in grant writing, with a track record of successfully securing scalable grants from government agencies, foundations, or other sources such as private funding organizations;
Demonstrated proficiency in fundraising techniques, including donor cultivation, solicitation, and stewardship;
Wide breadth of knowledge of research techniques for fundraising prospects, direct leads, opportunities and partnerships, both foundation and corporate;
Excellent written, verbal, query pitch presentation, and networking ambassadorship representation communication skills, with the ability to articulate complex ideas and concepts effectively and confidently;
Comprehension of local, regional, national and international fundraising initiatives and relevant impact;
Experience in spearheading planning for year-round sustainable income through diversification of opportunities;
Strong project management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously;
Passionate community outreach representative with a comprehensive understanding of and adept ability to convey the evolving county-wide needs for services for individuals with disabilities, older adults and Veterans;
Proven experience in community outreach, specifically targeting niche partnership organizations and groups as key prospects for Fee-for-Service education, with a strong emphasis on multicultural community engagement and outreach;
Experience with social media and online community engagement with high attention to detail, context, tone and follow-through;
Demonstrated capacity for public speaking and effective communication with a variety of audience types in both group and individual one-on-one settings;
Experience with public affairs/public service aspects of creating fundraising alliances;
Deep understanding of critical fundraising strategies during times of crisis, with the ability to effectively implement new initiatives and develop comprehensive plans to ensure long-term sustainability;
Experience in navigating funding challenges during a recession is desired;
Proficient in Microsoft Office, including Word, Excel and Outlook;
Working knowledge of the Independent Living philosophy and methodology;
Valid California Driver’s License or state identification card; car insurance, (if applicable); and reliable mode of transportation;
Bilingual in Spanish and/or American Sign Language (ASL) is beneficial.

Personal Attributes:

Demonstrates excellent communication skills, conveying ideas clearly, promptly, and with respect;
Exhibits a strong awareness of context and a thoughtful sensitivity toward diverse needs and perspectives.
Upholds professionalism in all work activities and when representing the organization in the community;
Anticipates organizational needs months ahead of time, bringing foresight and strategic insight to proactively address upcoming challenges and goals;
Values the importance of asking the right questions to facilitate proper planning and alignment with long-term objectives;
Contributes to a positive, collaborative work environment, fostering healthy interactions and teamwork;
Takes a conscientious approach to building strong, long-term relationships while maintaining a focus on reputation management;
Driven by clear goals, consistently striving to level up and grow funding initiatives, with a commitment to organizational success;
Resilient and resourceful, able to navigate challenges effectively, especially securing funding during economic downturns;
Strong leadership capabilities, with the ability to work independently while embracing collaboration and inclusive decision-making;
Maintains a composed and thoughtful communication style, especially during complex or layered processes, ensuring clarity and understanding;
Maintains a collaborative approach, working effectively as part of a team to achieve shared goals;
Open to receiving and acting on constructive feedback, demonstrating active listening skills and applying feedback to improve performance;
Takes responsibility for identifying and addressing issues as they arise, ensuring timely resolution;
Proactively shares feedback, ideas, and suggestions for organizational growth;
Maintains attendance, punctuality, and other performance standards as outlined in DMC’s Employee Handbook.

Work Environment/Physical Demands:

Disclaimer:

How to Apply
Please send resumes and cover letters to:
hr@daylemc.org

Only qualified individuals will be contacted for an interview.

Job Title: Volunteer Coordinator
Status: Full-Time, Non-Exempt
Reports To: Director of Collaborative Programs
Location: North County Office
Salary: $21-23/hour

Position Overview: The Volunteer Coordinator is responsible for recruiting, training, and leading volunteers who are older adults and/or people with disabilities to provide support for DMC’s internal programs, specifically those offering Independent Living Center core services such as Information & Referral, Assistive Technology, Deaf services, Youth services and Housing services.

Essential Functions and Responsibilities:

Partners with the Director of Collaborative Programs to maintain the Volunteer Program at DMC, including updating virtual platforms, program procedures and documents as needed;
Collaborates with various programs and departments within DMC to identify areas where volunteer support is needed and update volunteer opportunities to meet those needs;
Develops and implements effective recruitment strategies to promote volunteer opportunities at DMC and connect with older adults/people with disabilities interested in volunteering;
Assesses volunteers’ skills, interests, and abilities to appropriately match them with relevant and appropriate volunteer activities;
Assists volunteers with completing enrollment process, including: application, interview, LiveScan background checks and orientation;
Coordinates training sessions to familiarize volunteers with DMC’s mission, values, and expectations and procedures for their specific roles;
Provides ongoing support, feedback, and recognition to volunteers and arranges for accommodations when needed;
In partnership with Program Staff, oversees and evaluates work performed by volunteers to ensure the department is receiving needed support;
Ensures volunteers adhere to company policies, procedures, and safety guidelines and maintains compliance with relevant Volunteer regulations;
Maintains an up-to-date record of active volunteers and their hours, availability, documentation, and other information needed for legal and accountability purposes;
Partners with the Department of Rehabilitation and other community-based organizations offering paid volunteer opportunities for older adults and people with disabilities;
Complete weekly updates on Virtual Platforms such as Volunteer Match, OneOC and HandShake to reflect current volunteer opportunities;
Outreach to relevant agencies to promote DMC’s Volunteer Program;
Performs other duties as assigned by supervisor.

Minimum Qualifications:

A Bachelor’s degree from an accredited college or university;
At least two years’ experience working with older adults, individuals with disabilities, and/or in human services; OR
An equivalent combination of education and experience;
Experience with Volunteer management software such as Galaxy Digital, Volunteer Match, OneOC, etc. preferred but not required;
Strong interpersonal and communication skills;
Demonstrated outreach and networking abilities relevant to volunteer recruitment;
Organizational and multitasking skills, ability to manage multiple volunteer projects simultaneously;
Evidence of computer literacy;
Working knowledge of the Independent Living philosophy and methodology;
Valid California Driver’s License or state identification card; car insurance, (if applicable); and reliable mode of transportation.
Bilingual and/or ability to communicate in ASL is preferred.

Personal Attributes:

Communicates in a clear, timely, and respectful manner;
Demonstrates a high level of ethics, integrity, and professionalism;
Contributes to positive, supportive workplace interactions;
Provides services in alignment with Independent Living Philosophy;
Enters service data in a timely and accurate manner;
Follows through on assigned tasks and due dates;
Maintains a collaborative approach and works effectively as part of a team;
Receptive to and willing to implement constructive feedback;
Takes responsibility for communicating issues when they arise (and addressing them when possible;
Proactively shares feedback, ideas, and suggestions for organizational growth;
Maintains attendance, punctuality, and other performance standards as outlined in DMC’s Employee Handbook.