Employment Opportunities

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Position Overview: 

The Deaf Services Advocate provides direct services, advocacy, outreach, training, and case management support to d/Deaf, DeafBlind, hard of hearing, DeafDisabled, and late-deafened individuals. This position supports consumers through a variety of programs and funding sources including Department of Rehabilitation (DOR), Regional Center, CalAIM, independent living and housing-related services, and other fee-for-service programs.

Essential Duties:

• Maintains a minimum caseload of 30 active consumers, including CalAIM, Department of Rehabilitation, Regional Center, and other fee-for-service based programming;
• Remains up to date on funding requirements to ensure that consumers have access to resources which best meet their needs;
• Provides advocacy, peer support, independent living skills training, housing support, employment-related services, benefits navigation, and resource coordination to d/Deaf consumers based on individualized goals and needs;
• Provides individuals with self-advocacy tips and/or legal resources related to their individual goals, as needed;
• Assists consumers with accessing and navigating community resources and public systems including Department of Rehabilitation (DOR), Regional Center, Medi-Cal, housing programs, transportation, healthcare, and other supportive services;
• Delivers individualized and group trainings, workshops, presentations, and outreach activities related to independent living, employment, housing, accessibility, self-advocacy, tenant rights, and other d/Deaf-related topics;
• Coordinates and provides services authorized through DOR, Regional Centers, CalAIM, and other fee-for-service programs, including maintaining timely documentation, tracking authorizations, and completing required reporting and billing activities;
• Maintains accurate, timely, and confidential consumer records, case notes, reports, and data entry in accordance with agency policies, HIPAA requirements, and funding source regulations;
• Develops and maintains collaborative relationships with community partners, employers, housing providers, shelters, service agencies, and government entities to increase accessibility and opportunities for d/Deaf individuals;
• Engages in ongoing outreach to specifically inform the d/Deaf community about services offered by DMC;
• Co-locates at Department of Rehabilitation in Laguna Hills to provide in-person services to shared consumers and collaboration with DMC;
• If appropriate, offers peer advice and support to consumers;
• Adhere to established office hours and be present to support daily operations while demonstrating flexibility as needed;
• Be adaptable to changing priorities and take on additional responsibilities as needed.

Minimum Qualifications:

• Proficiency in American Sign Language (ASL) communication and a deep understanding of Deaf culture are essential requirements;
• Bachelor’s degree from an accredited college or university;
• At least two-years experience working with people, who are d/Deaf or in a related field;
• Or an equivalent combination of education and experience;
• Knowledge of Department of Rehabilitation, Regional Center services, CalAIM, housing resources, employment services, or social service systems preferred;
• Demonstrated knowledge of various housing options and related legislation;
• Experience assisting people through stressful life circumstances by providing stability and coping mechanisms;
• Evidence of computer literacy;
• Working knowledge of the Independent Living philosophy and methodology;
• Strong organizational, communication, multitasking, problem-solving, and interpersonal skills;
• Ability to work independently and collaboratively in a fast-paced environment managing multiple priorities;
• Ability to perform job functions in a manner that exhibits flexibility, consistency, and professionalism;
• Demonstrated capacity to work under pressure and cope with mental and emotional stress relevant to the position and the work environment;
• Ability to establish and maintain trustful, effective working relationships with a variety of people from diverse backgrounds;
• Possession of a valid California Driver’s License, state identification card, and car insurance or evidence of reliable mode of transportation.

Personal Attributes:

• Communicates in a clear, timely, and respectful manner;
• Demonstrate a high level of ethics, integrity, and professionalism;
• Contributes to positive, supportive workplace interactions;
• Demonstrates proactive skills and self-initiative;
• Provides consumer-driven services in alignment with Independent Living Philosophy;
• Enters service data in a timely and accurate manner;
• Follows through on assigned tasks and due dates;
• Maintains a collaborative approach and works effectively as part of a team;
• Receptive to and willing to implement constructive feedback;
• Takes responsibility for communicating issues when they arise (and addressing them when able);
• Proactively shares feedback, ideas, and suggestions for organizational growth;
• Maintains attendance, punctuality, and other performance standards as outlined in DMC’s Employee Handbook.

Work Environment/Physical Demands: 

Normal office temperature-controlled conditions with quiet to moderate noise level and little to no exposure to heat, dust, or fumes.  While performing the duties of this job, the employee is regularly required to remain in a stationary position working at a desk; operate a computer and other office machinery including printer, copier, and telephone; move about inside the office to access office machinery; exchange information with coworkers and the public; and may need to lift or move up to 10 pounds. These functions may be performed with or without reasonable accommodations.

Diversity, Equity, and Inclusion Statement

The Dayle McIntosh Center (DMC) is committed to fostering a diverse, equitable, and inclusive environment that reflects the communities we serve, including older adults, people with disabilities, and other marginalized groups. We value the unique contributions of our team across a wide range of backgrounds, identities, and perspectives, including but not limited to education, opinions, culture, ethnicity, race, sex, gender identity and expression, national origin, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs. We especially encourage applications from Black, Indigenous, and People of Color (BIPOC), recognizing the strength their diverse experiences bring to our work. DMC is an equal opportunity employer and complies with all applicable state and federal non-discrimination laws, providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of their roles.

Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.  Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

How to Apply
Please send resume and cover letter to:
HR@daylemc.org

* Only qualified individuals will be contacted for an interview.

Position Overview: Through the Veteran Directed Care (VDC) Program, the VIP advisor works in collaboration with the local Veteran Administration (VA) and the Hub agency (CPWD) to provide support services to Los Angeles and Orange County Veterans, ensuring they obtain access to services and supports to live independently in the community, and improve their quality of life.

Essential Functions and Responsibilities:

• Maintain a minimum active caseload of 50 Veterans through the Veteran Directed Care Program;
• Use the activities of daily living assessment to determine each Veterans’ functional needs;
• Facilitate the development, implementation, and documentation of Veteran directed support and spending plans, monitoring services and problem solving for Veterans at the direction of the Veteran or their representative;
• Assists Veterans with managing a budget, deciding what services best meet their needs, and purchasing items or services in order to live independently in the community;
• Assist Veterans with hiring, training, supervising, and terminating of employees, including completing employer/employee paperwork as needed;
• Ensures that the Veteran and/or their representative are the ones directing the services;
• Help the Veteran and/or their representative evaluate the effectiveness of their plan and established services;
• Required by the Veteran’s Affairs (VA) to visit Veterans in person a minimum of quarterly and have intake meetings in person for new veterans;
• Keep the local VA Medical Center in collaboration with the Hub (CPWD) informed about the Veteran’s status;
• Collaborate with military and civilian community resources;
• Maintain timely, complete, and accurate database documentation;
• Maintain strict confidentiality and work within the confines of HIPAA regulations;
• Travel up to 60% of the time for direct services, meetings, and trainings as needed;
• Work with the Fiscal Management Service, helping the Veteran review, approve, and submit timesheets;
• Work in conjunction with the Fiscal Management Service to monitor billing to ensure expenditures are within budget and that employees are receiving their pay and benefits;
• Work in conjunction with the Lead Veteran Independence Program Advisor and Billing Administrator to ensure all assessment fees and monthly admin fees are collected;
• Adhere to established office hours and be present to support daily operations while demonstrating flexibility as needed;
• Be adaptable to changing priorities and take on additional responsibilities as needed.

Minimum Qualifications:

• A Bachelor’s degree from an accredited college or university;
• At least two years’ experience working with individuals with disabilities, older adults, and/or Veterans; or
• An equivalent combination of education and experience;
• Able to work independently, making solid decisions and exercising sound judgment with consumer/Veterans and community contacts;
• Have a working knowledge of the Americans with Disabilities Act, the Rehabilitation Act, and the Fair Housing Act;
• Must be very organized and able to juggle multiple priorities and deadlines;
• Experience in managing and maintaining budgets;
• Working knowledge of the Independent Living philosophy and methodology;
• Experience with taking initiative to ensure successful program results;
• Proficiency with MS Windows, MS Office, Google Suite, and other common computer programs;
• Evidence of reliable mode of transportation, with valid California Driver’s License/state identification card and car insurance (if applicable);
• Bilingual English/Spanish is preferred.

Personal Attributes:

• Communicates in a clear, timely, and respectful manner;
• Demonstrate a high level of ethics, integrity, and professionalism;
• Contributes to positive, supportive workplace interactions;
• Demonstrates proactive skills and self-initiative;
• Provides consumer-driven services in alignment with Independent Living Philosophy;
• Enters service data in a timely and accurate manner;
• Follows through on assigned tasks and due dates;
• Maintains a collaborative approach and works effectively as part of a team;
• Receptive to and willing to implement constructive feedback;
• Takes responsibility for communicating issues when they arise (and addressing them when able);
• Proactively shares feedback, ideas, and suggestions for organizational growth;
• Maintains attendance, punctuality, and other performance standards as outlined in DMC’s Employee Handbook.

Work Environment/Physical Demands: 

Work is performed in a combination of office, community, and field-based settings. Office work is generally performed in normal, temperature-controlled conditions with quiet to moderate noise levels and little to no exposure to heat, dust, or fumes. This position requires frequent local and regional travel, with approximately 60% of work time involving driving and/or traveling to provide services to Veterans in their homes and other community-based settings.

While performing the duties of this job, the employee is regularly required to remain in a stationary position while working at a desk or driving; operate a computer and other office machinery, including a printer, copier, and telephone; move about inside the office and other service locations; enter and exit a vehicle frequently; exchange information with team members, Veterans, and the public; and may need to lift or move up to 10 pounds. These functions may be performed with or without reasonable accommodations.

Diversity, Equity, and Inclusion Statement
The Dayle McIntosh Center (DMC) is committed to creating a diverse, equitable, and inclusive environment which reflects the communities we serve, including older adults, people with disabilities, and people from other marginalized groups. We value the unique contributions of our team across a wide range of backgrounds, identities, and perspectives. We especially encourage applications from those who are Black, Indigenous, and People of Color (BIPOC), recognizing the strength their diverse perspectives bring to our work. DMC is an equal opportunity employer and complies with state and federal non-discrimination laws, providing reasonable accommodation for individuals with disabilities.

Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.  Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

How to Apply
Please send resume and cover letter to:
HR@daylemc.org

* Only qualified individuals will be contacted for an interview.

Position Overview: The Veteran Outreach Coordinator provides community outreach and nonclinical support through DMC’s Staff Sergeant Parker Gordon Fox Suicide Prevention Grant Program (SSG Fox SPGP). Serving Veterans and eligible family members in the designated county, the Coordinator conducts outreach, administers program-approved screenings following required training, identifies support needs, and connects participants with VA and community resources. The position provides resource navigation, service coordination, and ongoing follow-up to strengthen protective factors, support independent living, and reduce suicide risk, while following established protocols for promptly escalating suicide risk concerns and coordinating referrals to qualified clinical professionals.

Essential Functions and Responsibilities:

• Maintain a minimum caseload of 50 consumers;
• Conduct targeted community outreach across the assigned county to identify, engage, and enroll eligible at-risk Veterans, family members, and caregivers.
• Educate community partners and local groups on the SSG Fox program services and referral pathways;
• Identify potential behavioral health concerns or suicide risk indicators in accordance with established program protocols;
• Provide direct referral coordination, warm hand-offs, and navigation assistance for VA benefits, housing stability, healthcare, and community support systems;
• Administer program-approved baseline mental health screenings and needs assessments following required training and established protocols to identify risk indicators, social determinants of health, and immediate support needs; promptly escalate suicide risk concerns and coordinate referrals with qualified clinical professionals in accordance with program procedures;
• Assist Veterans in developing individualized support plans, establishing safety strategies, and navigating social service systems to support independent living;
• Provide ongoing nonclinical support, resource navigation, and participant follow-up to facilitate access to services, confirm that service connections remain effective, address emerging needs, and support continued program engagement;
• Establish and maintain strong collaborative relationships with local VA Medical Centers, Veterans Service Organizations (VSOs), housing agencies, social service providers, and community- based organizations;
• Track participant outcomes, referral completions, and program metrics for grant reporting purposes;
• Participate in required specialized suicide prevention trainings, risk management protocols, and ongoing professional development;
• Collaborate closely with DMC’s Lead VIP Advisor, VIP Advisors, and contracted Mental Health Consultants during regular case reviews and quality assurance consultation;
• Maintain timely, complete, and accurate participant records and database entries in strict compliance with HIPAA regulations and grant reporting metrics;
• Travel up to 60% of the time across the assigned county for field outreach, participant meetings, and partner coordination;
• Adhere to established office hours and be present to support daily operations while demonstrating flexibility as needed;
• Be adaptable to changing priorities and take on additional responsibilities as needed.

Minimum Qualifications:

• A Bachelor’s degree from an accredited college or university;
• At least two years’ experience working with individuals with disabilities, older adults, and/or Veterans; or
• An equivalent combination of education and experience;
• Demonstrated understanding of Veteran culture, military life transitions, and social determinants impacting Veteran mental health.
• Experience in suicide prevention or behavioral health resource navigation;
• Familiarity with VA benefits and community resources in the assigned county is preferred;
• Strong interpersonal, communication, and crisis-de-escalation skills.
• Able to work independently, making solid decisions and exercising sound judgment with consumer/Veterans and community contacts;
• Have a working knowledge of the Americans with Disabilities Act, the Rehabilitation Act, and the Fair Housing Act;
• Must be very organized and able to juggle multiple priorities and deadlines;
• Working knowledge of the Independent Living philosophy and methodology;
• Experience with taking initiative to ensure successful program results;
• Proficiency with MS Windows, MS Office, Google Suite, and other common computer programs;
• Evidence of reliable mode of transportation, with valid California Driver’s License/state identification card and car insurance (if applicable);
• Bilingual English/Spanish is preferred.

Personal Attributes:

• Communicates in a clear, timely, and respectful manner;
• Demonstrate a high level of ethics, integrity, and professionalism;
• Contributes to positive, supportive workplace interactions;
• Demonstrates proactive skills and self-initiative;
• Provides consumer-driven services in alignment with Independent Living Philosophy;
• Enters service data in a timely and accurate manner;
• Follows through on assigned tasks and due dates;
• Maintains a collaborative approach and works effectively as part of a team;
• Receptive to and willing to implement constructive feedback;
• Takes responsibility for communicating issues when they arise (and addressing them when able);
• Proactively shares feedback, ideas, and suggestions for organizational growth;
• Maintains attendance, punctuality, and other performance standards as outlined in DMC’s Employee Handbook.

Work Environment/Physical Demands: 

Work is performed in an office and at community locations, participant residences, and partner sites, with travel up to 60% of the time throughout the assigned county. Office conditions are generally temperature-controlled with quiet to moderate noise levels; conditions at field locations vary. The employee regularly remains in a stationary position for documentation and meetings; operates a computer and other office equipment; moves about office and community locations; exchanges information with coworkers, participants, and community partners; and may need to lift or move up to 10 pounds. Essential functions may be performed with or without reasonable accommodations.

Equal Employment Opportunity and Reasonable Accommodation:

The Dayle McIntosh Center (DMC) is an equal opportunity employer committed to a respectful and accessible workplace. Employment decisions are based on job-related qualifications, skills, and experience, without discrimination based on any characteristic protected by applicable federal or California law. DMC welcomes applications from all qualified individuals and prohibits unlawful discrimination, harassment, and retaliation. Reasonable accommodations are available to qualified applicants and employees with disabilities during the application process and in performing essential job functions.

Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.  Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

How to Apply
Please send resume and cover letter to:
HR@daylemc.org

* Only qualified individuals will be contacted for an interview.

Position Overview: The Youth Community Liaison is responsible for direct support of the DMC Youth Connect Program, providing pre-employment transition services (Pre ETS) in partnership with Department of Rehabilitation (DOR), and forging valuable partnerships within the community. The efforts of this role should directly contribute to empowering and equipping youth with essential life skills, volunteer opportunities, and pathways to meaningful employment.

Essential Functions and Responsibilities:

• Maintain a minimum active caseload of 20 Youth Connect consumers.
• Maintain a minimum active caseload of 25 Pre ETS consumers authorized through DOR;
• Works with individuals with disabilities, including youth with disabilities and their families;
• Engages, works with, and communicates with students;
• Documents service outcomes and write clear concise progress reports;
• Establish strong relationships with DOR counselors, local schools, parents, and community partners to identify and create a range of volunteer, internship, and job opportunities tailored to the needs and interests of program participants;
• Actively participate in community events, workshops, and meetings to promote the program’s goals and establish a robust network of support;
• Coordinate logistics, schedule sessions, and ensure all necessary materials and resources are readily available;
• Conduct regular follow-up with youth participants to assess their progress, address any challenges they may face, and provide ongoing support and guidance;
• Meet DOR requirements for Pre ETS services including ensuring authorizations are valid, documenting services provided, and completing required reports;
• Foster a safe and supportive space for youth to express their concerns, share successes, and seek guidance on personal and professional development;
• Provides weekly in-person services to consumers from the designated DMC South County location at the Department of Rehabilitation in Laguna Hills, fostering increased collaboration between both agencies;
• Actively participates in the weekly Saturday in-person youth groups in Anaheim, facilitating workshops, and supporting various events;
• Participate as requested in advisory bodies as an advocate for the implementation and expansion of youth transition and pre-employment transition services;
• If appropriate, offers peer advice and support to consumers;
• Cross-trains and provides support to the Mobility Management Professionals Program on an as needed basis;
• Adhere to established office hours and be present to support daily operations while demonstrating flexibility as needed;
• Be adaptable to changing priorities and take on additional responsibilities as needed.

Minimum Qualifications:

• Associates degree from a community college or certificate from a business/trade school;
• Minimum of three (3) years’ experience working with youth with disabilities, youth development, or in a closely related human services or education field; or an equivalent combination of education and experience;
• Experience with Pre-Employment Transition Services (Pre-ETS) strongly preferred;
• Bilingual in English and Spanish required;
• Ability to use American Sign Language preferred;
• Exceptional verbal and written communication skills, with a proven ability to engage, motivate, and build rapport with youth, families, educators, and community partners;
• Demonstrated success in community outreach, networking, and volunteer recruitment, with the ability to establish and maintain partnerships that support program goals;
• Strong organizational and multitasking abilities, capable of managing multiple cases, coordinating logistics, and meeting deadlines efficiently;
• Working knowledge of the Independent Living philosophy and methodology;
• Ability to perform job functions in a manner that demonstrates flexibility, consistency and professionalism;
• Must be willing and available to work flexible hours, including weekends, as business needs require;
• Must be able to handle sensitive information with discretion, communicate thoughtfully, and maintain strict adherence to HIPAA confidentiality;
• Proficiency with Microsoft Windows, Microsoft Office, Google Suite, and other common computer programs;
• Demonstrates capacity to cope with mental and emotional stress relevant to the position and the work environment;
• Valid California Driver’s License and a reliable vehicle with insurance OR other reliable mode of transportation.

Personal Attributes:

• Communicates in a clear, timely, and respectful manner;
• Demonstrate a high level of ethics, integrity, and professionalism;
• Contributes to positive, supportive workplace interactions;
• Provides consumer-driven services in alignment with Independent Living Philosophy;
• Enters service data in a timely and accurate manner;
• Follows through on assigned tasks and due dates;
• Maintains a collaborative approach and works effectively as part of a team;
• Receptive to and willing to implement constructive feedback;
• Takes responsibility for communicating issues when they arise (and addressing them when able);
• Proactively shares feedback, ideas, and suggestions for organizational growth;
• Maintains attendance, punctuality, and other performance standards as outlined in DMC’s Employee Handbook.

Work Environment/Physical Demands: 

Normal office temperature-controlled conditions with quiet to moderate noise level and little to no exposure to heat, dust, or fumes.  While performing the duties of this job, the employee is regularly required to remain in a stationary position working at a desk; operate a computer and other office machinery including printer, copier, and telephone; move about inside the office to access office machinery; exchange information with coworkers and the public; and may need to lift or move up to 10 pounds.

Diversity, Equity, and Inclusion Statement
The Dayle McIntosh Center (DMC) is committed to fostering a diverse, equitable, and inclusive environment that reflects the communities we serve, including older adults, people with disabilities, and other marginalized groups. We value the unique contributions of our team across a wide range of backgrounds, identities, and perspectives, including but not limited to education, opinions, culture, ethnicity, race, sex, gender identity and expression, national origin, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs. We especially encourage applications from Black, Indigenous, and People of Color (BIPOC), recognizing the strength their diverse experiences bring to our work. DMC is an equal opportunity employer and complies with all applicable state and federal non-discrimination laws, providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of their roles.

Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.  Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

How to Apply
Please send resume and cover letter to:
HR@daylemc.org

* Only qualified individuals will be contacted for an interview.